stephenmh83
2025年9月18日
From the arrival I had an amazing experience from welcoming to being pleasantly surprised and mesmerised by the beauty of the old vintage building. The room small but cozy. It has everything I needed for an overnight stay. What would have been ideal would to have the WiFi details as part of the welcome back but instead I had to request it. All that said, each time I stepped foot in the dining hall for supper or breakfast the experience changed for the worse. Although greeted with an amazing chandelier and a very beautiful garden, the hosting staff are clearly inexperienced. I had a pretty much a half a plate of food for R300 as the person did not offer a A La Carte menu even when asked so I had to join the buffet line which in itself was lacking. As I was not booked for supper included in my stay I had to pay the exorbitant amount for barely a plate. When I confronted they said I could have used the A La Carte menu. For breakfast I was first in line and had to wait over 5 min for the hot station staff member to arrive. When I placed my order of 2 over easy eggs, I was told to have a seat they’ll bring it. Over 20min later where several others have received their complex omelettes, I was yet to receive my 2 simple eggs. In the meantime my prepped toast has gone cold and tough. As the title says, all is good but the dining area.
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