高魯西度假村

高魯西度假村的評價

高魯西度假村

Bamboo Island, 18108 波雷諾, 西哈努克省, 柬埔寨查看酒店詳情
高魯西度假村
高魯西度假村高魯西度假村高魯西度假村
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高魯西度假村 的真實住客評語

8.9/10
很好
52則評價
真實評價
位置8.9
設施8.9
服務8.9
衛生程度8.9
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所有評價(52)
正面評價(37)
附有相片或影片之評價(13)
負評(6)
Socheatchh
兩卧室海灘泳池別墅
入住日期 2025年5月
家庭旅遊
13則評價
10/10
傑出
發佈於 2025年6月22日
Very good relaxing place in cambodia
翻譯
來自住宿之回應: Dear Socheatchh,Thank you so much for your kind review!We’re delighted to hear that you enjoyed your stay in our Two Bedroom Beach Pool Villa and found Koh Russey Resort to be a relaxing place.It was our pleasure to host you, and we truly hope to welcome you back for another peaceful getaway in the future.Warm regards,Ratana LyKoh Russey Resort Team
Sam lyheng
海灘館
入住日期 2025年6月
與好友旅遊
21則評價
10/10
傑出
發佈於 2025年7月25日
服務到位 位置不錯
來自住宿之回應: Dear Sam lyheng,Thank you very much for your kind feedback. We are delighted to know you enjoyed our service. We look forward to welcoming you back to Koh Russey Resort for another memorable stay.Warm Regards,Koh Russey Resort Team
海洋房
入住日期 2025年11月
家庭旅遊
1則評價
10/10
傑出
發佈於 2025年12月14日
It’s my second time there, and still the feel the great hospitality and warm welcoming from the staff.
翻譯
來自住宿之回應: Dear Valued Guest,Warm greetings from Koh Russey ResortThank you very much for your kind words and for choosing to return to Koh Russey Resort. We are truly delighted to know that you continue to feel our warm hospitality and welcoming service. Your support and trust mean a great deal to our entire team, and we look forward to welcoming you back again for another memorable stay.Warm regards,Koh Russey Resort Team
入住日期 2026年2月
情侶
10/10
傑出
發佈於 2026年3月9日
Koh Russey Resort es un lugar muy tranquilo y relajante, ideal para descansar. La habitación estaba muy limpia y cada noche preparaban el servicio de turn-down, lo cual fue un detalle muy agradable. Los jardineros mantienen la playa siempre limpia y libre de plástico, lo que demuestra el gran cuidado por el entorno. También hay muchas actividades para disfrutar. El Sr. Lam nos acompañó durante una actividad de snorkel y fue una experiencia muy buena. Además, Ezekiel, el gerente del resort, se aseguró de que estuviéramos bien atendidos durante toda nuestra estancia. Como punto a mejorar, creemos que la calidad de la comida, especialmente en el desayuno, podría mejorar. El servicio también podría beneficiarse de más orientación y capacitación. En general, fue una estancia maravillosa y una experiencia muy especial para nuestra luna de miel.
翻譯
Freedom39928166631
入住日期 2025年10月
情侶
10/10
傑出
發佈於 2025年11月9日
Sehr schönes Resort. Wir wurden hier vom Personal total abgeholt und konnten die Zeit genießen und sehr entspannen
翻譯
tonghouro
入住日期 2025年6月
情侶
10/10
傑出
發佈於 2025年7月4日
This has got to be one of the best experience I have had. There were 2 of us during this green season so we were basically the only guests during our 2-night stay which made the experience even better as we were really looking forward to having some quiet times together. The staff was just super attentive and really took care of us as they planned multiple activities for us. The highlight was the afternoon tea by the beach and the foods! Everything just tasted so goooood. My favorite was the special prawn soup the chef prepared for us, just heaven. Cannot wait to go back!
翻譯
來自住宿之回應: Dear Tonghouro, Thank you so much for your kind words and for taking the time to share your experience with us. It truly means a lot to the entire team. We’re delighted to hear that your stay during the green season offered the peaceful and intimate atmosphere you were looking for. It was our pleasure to curate activities that suited your time with us, and we're thrilled you enjoyed the afternoon tea by the beach; it’s one of our favorite moments to create for guests. I’ll be sure to pass on your compliments to our chef; he’ll be so pleased to know that the prawn soup was a highlight of your stay! We’re already looking forward to welcoming you back for another memorable escape. Until then, take care and thank you once again for choosing to stay with us. Warm regards, General Manager Koh Russey Resort
clsuero
入住日期 2025年6月
情侶
10/10
傑出
發佈於 2025年7月4日
We travelled during the rainy season and was not affected as we had the resort pretty much to ourselves. It was an amazing stay. The amenities were amazing in the rooms were wonderful and The staff were incredible and accommodating to our needs. The food was delicious with lots of options. We took advantage of the free canoes they offer and spent time in the ocean canoeing and surfing. Communication via WhatsApp or telegram was helpful as we ordered room service and specifying our order was easier via message to avoid any confusion. Greatly appreciate Stephanie’s professionalism and attentiveness. Her French and Spanish skills were greatly appreciated! Highly recommend Koh Russey resort
翻譯
來自住宿之回應: Dear Clsuero, Warm greetings from Koh Russey Resort! Thank you very much for your glowing review and for taking the time to share your experience with us. We are absolutely delighted to hear that your stay felt like royalty—even during the rainy season! It’s wonderful to know that you enjoyed the peace and privacy of the resort, our comfortable accommodations, and the culinary variety offered by our team. We're also happy you made the most of our complimentary canoes and explored the ocean—what a great way to connect with nature! Your kind words about our team, especially Stephanie, truly mean a lot. We’re fortunate to have her as part of our team, and I will personally share your compliments with her. She will be thrilled to know that her multilingual support and attentiveness made a difference during your stay. Thank you again for your recommendation. It was a pleasure to have you with us, and we look forward to welcoming you back to our little island paradise in the near future. Warm regards, General Manager Koh Russey Resort
入住日期 2025年12月
其他
10/10
傑出
發佈於 2026年1月3日
風景優美、綠樹成蔭的度假村。住宿:寬敞的睡眠區,設計實用且設施齊全的浴室。飯店各處都保持著無可挑剔的清潔;房間每天都會徹底打掃。員工熱情周到。自助早餐豐盛又美味。迷人的1.5公里長海灘;海水清澈,但由於海底有石頭,建議游泳時要穿沙灘鞋。
原文由 Google 翻譯
入住日期 2025年11月
其他
2.0/10
發佈於 2025年12月15日
We are booked to be at this resort shortly and for the past one week I have been trying to contact them by phone and email and have received absolutely no response! This is extremely worrisome. Their phone line does not seem to work and i've emailed at least 4 times now for over a week and no response whatsoever. If anyone is actually planning to stay at this resort I would strongly recommend contacting them before going. We are not sure what to do at this point.
翻譯
Michael B
入住日期 2025年11月
情侶
10/10
傑出
發佈於 2025年12月5日
Das traumhafte Resort liegt auf eine kleinen Insel und ist mittels Jetboot erreichbar Schon die kurze Anreise lässt einem aus der Hektik von Sihanoukville entfliehen Sehr beeindruckend ist die moderne und gradlinige Architektur gepaart mit asiatischen Design Elementen Das Thema Bambus zieht sich durch die ganze Anlage und ist immer wieder neu interpretiert - es hat große Freude gemacht das Resort zu entdecken. Das gesamte Team ist auf sehr angenehme Weise freundlich und sehr hilfsbereit und hat uns den Aufenthalt sehr genießen lassen Die 2 Restaurants mit unterschiedlichen Küchen hatten ein ausgewogenes Angebot und haben hervorragend geschmeckt Wir hatten eine Villa mit Pool direkt am Meer die einfach Perfect war Das Meeresrauschen schon zum Aufstehen zu hören hat uns sehr gefreut Tolle, sehr großzügige Raumaufteilung! Und eleganter moderner Einrichtung, auch hier findet sich das Bambus Thema wieder Wir haben unseren Aufenthalt sehr genossen und können es nur weiterempfehlen
翻譯
來自住宿之回應: Dear T593CWmichaelb, Warm greetings from Koh Russey Resort. On behalf of the entire team, thank you sincerely for sharing such a wonderful review. Reading your kind words truly made our day. We’re delighted to know that from the moment you stepped onto the jet boat, the experience already felt like an escape into “a little paradise”, this is exactly the feeling we hope every guest carries with them when visiting our island. Your appreciation for our architecture, the integration of bamboo throughout the resort, and the calm, modern aesthetic means a great deal to us. The team has put a lot of heart into preserving the natural beauty of the island while creating a serene, elegant atmosphere, and it is rewarding to know this resonated with you. We’re especially happy that our team made you feel welcomed and well looked after. Their warmth and genuine care are what truly give Koh Russey its spirit, and I will gladly share your comments with them, they will be very proud. It’s wonderful to hear that you enjoyed both of our restaurants and that your beachfront pool villa provided the perfect setting to relax, wake to the sound of the sea, and enjoy the spacious design and décor. Thank you again for recommending us. It was a pleasure having you with us, and we truly hope to welcome you back to our island oasis in the future. Warm regards, Lima Seng General Manager Koh Russey Resort & the entire team
TerminaldePartidas
入住日期 2025年5月
情侶
10/10
傑出
發佈於 2025年6月3日
我們選擇這家酒店是因為我們認為它是理想的度假勝地……非常寧靜。在我們入住期間,工作人員都非常出色。食物品質很高,一切都被打理得井井有條。早餐不錯。改進之處:房間清潔。儘管飯店所在區域樹木繁茂,沙地眾多,但抵達時房間還是有點灰塵。至少在抵達當天,他們應該更加註意清潔。早餐不錯,但服務方式有待改進。菜單上的選項(套餐)並不總是令人滿意,所以我們嘗試點單品……但效果並不理想。他們總是會把菜單上的東西都提供過來。如果能提供菜單清單,讓顧客自己勾選,那就更適合了。
原文由 Google 翻譯
6/9
來自住宿之回應: 尊敬的 TerminaldePartidas,非常感謝您抽出時間分享您用心的點評並給予我們五星級好評。我們很高興得知您的入住體驗為您提供了您所尋求的寧靜休憩之所,我們的團隊也在您入住期間留下了積極的印象。我們也非常高興您喜歡我們優質的食物以及我們對每個細節的用心。感謝您對我們早餐的讚賞,我們也認真聽取了您的改進建議。關於您抵達時對客房清潔度的評價,我們對任何疏忽深表歉意。雖然自然環境是飯店的魅力之一,但我們始終認為這絕不應影響客房的舒適度或整潔度,尤其是在您入住的第一天。我們已將您的回饋告知客房服務團隊,以確保未來更加細心周到。至於早餐體驗,我們非常重視您關於提供更靈活、更個人化選擇的建議。我們目前正在改進菜單,以更好地滿足客人的喜好,像您這樣的回饋對於指導改進至關重要。再次感謝您選擇 Koh Russey 度假村。我們希望很快能再次歡迎您,並期待您能有更多驚喜與大家分享!此致,總經理 Koh Russey 度假村
Angiolino G
入住日期 2025年7月
家庭旅遊
10/10
傑出
發佈於 2025年8月17日
Tutto perfetto servizio eccellente , personale preparato e attento,stanze pulite con ogni confort ville con piscina stupende
翻譯
來自住宿之回應: Dear Angiolino G, Thank you very much for your generous 5-star review. I am delighted to know that you enjoyed your stay with us and that everything, from the service of our attentive team to the comfort of your villa and pool, met your expectations. Your kind words mean a great deal to all of us, and I will be sure to share your feedback with the team, as it is truly motivating. We take great pride in creating memorable experiences, and I am pleased we could deliver that for you. We look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Lima Seng General Manager Koh Russey Resort
Barbara0734
入住日期 2025年4月
情侶
10/10
傑出
發佈於 2025年5月1日
柬埔寨之旅中的海濱度假勝地,令人難忘!我們在這個小天堂度過了美好的五天。地理位置優越,現代建築與這片翠綠的環境完美融合。泳池很大,非常適合游泳和運動!一切都是為了讓您擁有難忘的住宿體驗。餐廳的菜餚非常美味。我們入住的是海景閣客房,視野極佳。房間氣派非凡,浴室更是一流!關於飯店員工,我們無話可說,就像在柬埔寨的其他地方一樣,我們受到了熱情的接待。度假村的全體員工都非常友善、專業,無微不至地照顧我們。祝賀酒店經理薩曼莎!我們只有一個願望:再來!
原文由 Google 翻譯
來自住宿之回應: 尊敬的Barbara0734,很高興看到您精彩的點評,感謝您分享您的體驗並給予我們五星級好評!我們非常高興您的海灘之旅完全符合您的期望,甚至超出了預期。從寧靜的環境和現代風格的設計,到寬敞的泳池和海景閣客房,我們很高興得知您的入住體驗如此豐富多彩,令人難忘。您對我們餐廳的品質和團隊卓越服務的讚賞,對我們來說意義非凡。總經理和全體員工都很高興為您帶來難忘的入住體驗,您的認可是對他們最好的獎勵。我們非常榮幸地歡迎您來到我們的小天堂,並真誠地希望您能很快再次光臨Koh Russey度假村。我們將張開雙臂歡迎您的到來。此致,總經理 Koh Russey度假村
thomasgrando
入住日期 2025年1月
情侶
10/10
傑出
發佈於 2025年2月8日
During our stay at the Koh Russey Resort in mid-January, we experienced a perfect blend of luxury, relaxation, and pristine nature. Staying for four nights in a beachside villa, the experience exceeded our expectations in nearly every aspect. Room Experience: Our beachfront bungalow with a private pool was a dream. The villa was spacious, spotless, and filled with natural light, thanks to large windows on both sides. The layout, including a massive bathroom and an inner garden, provided a serene yet luxurious atmosphere. Fitness Facilities: Although I did not use the gym, I observed that it offered two separate spaces—one for cardio and equipment and another for yoga or aerobics. Both areas looked modern and inviting, with plenty of natural light from large windows. Dining Options: The dining experience was exceptional. The resort alternated between two restaurants, both offering high-quality dishes with meticulous attention to detail. Service was impeccable—staff refreshed silverware immediately and served drinks with precision. Individual requests were also prioritized. For example, even when outdoor tables were fully occupied, the team set up an additional one to accommodate us. The service during meals and the efficient housekeeping (cleaning during breakfast, turndown service at dinner) stood out as highlights. Service Quality: The personal attention from the staff was exceptional. Despite the resort’s large size, the staff made every guest feel recognized and valued. They engaged in conversations and catered to individual preferences, creating a warm and personalized experience. Quiet and Atmosphere: The resort was a peaceful paradise. Situated on its own island with only one other distant resort, it offered a secluded, natural escape. Endless stretches of fine sandy beach, lush vegetation, and breathtaking ocean views created a setting straight out of a dream. Location and Accessibility: The island location enhanced the adventure. The transfer via a private speedboat from the resort’s mainland jetty was part of the charm. While there are few activities outside the resort, guests can explore scenic walking paths and lookout points on the island. The resort also offers excursions, including boat trips, visits to nearby islands, and tours on the mainland. However, we found the prices for these excursions quite high and decided against them. General Facilities: The spa was a highlight, providing professional treatments in beautifully designed spaces. We also enjoyed the resort’s centerpiece—a stunning infinity pool overlooking the beach and sea, perfectly integrated into the landscape near the main restaurant. Opportunities for Improvement: There was little to criticize. While the high prices for food and excursions might deter some, we felt they aligned with the resort’s luxury status and location. Knowing this beforehand helped us fully appreciate the experience. Bottom Line: Koh Russey Resort is a luxury retreat offering unparallel
翻譯
來自住宿之回應: Dear Thomasgrando, Thank you sincerely for your detailed and thoughtful review, and for honoring us with a 5-star rating. We’re truly delighted that your stay at Koh Russey Resort in January offered you the perfect blend of luxury, tranquility, and connection to nature. It’s wonderful to hear that your beachfront villa exceeded expectations, from the spacious layout and natural light to the peaceful inner garden and private pool. We designed these spaces to offer both comfort and immersion in our island’s natural beauty, and your feedback confirms we’re achieving that goal. Your kind recognition of our team’s service, from the dining experience to housekeeping and personalized attention, is deeply appreciated. We’re especially pleased that you felt both well cared for and individually recognized. That personal connection is at the heart of everything we do. Thank you also for noting the serene atmosphere of the island, as well as the quality of the facilities including the spa, infinity pool, and fitness areas. We’re glad you enjoyed the peaceful seclusion of our setting and the charm of the speedboat arrival; it’s always our aim to make even the journey here part of the experience. We take your comments regarding pricing into account and understand that transparency and perceived value are important. Your feedback helps us continue evaluating and enhancing how we communicate and deliver on those expectations. On behalf of the entire team, thank you once again for choosing Koh Russey Resort. It was a pleasure to host you, and we hope to welcome you back to our island paradise in the near future. Warmest regards, General Manager Koh Russey Resort
Joey M
入住日期 2024年11月
情侶
10/10
傑出
發佈於 2024年12月27日
這裡是享受海島樂趣和放鬆身心的絕佳去處。員工服務周到,盡一切可能照顧到客人的需求。他們竭盡全力確保您的體驗不受任何干擾。餐飲也堪稱一流。住宿條件也超乎預期,舒適便利與奢華格調完美融合。我一定會再次光臨,並強烈推薦給所有尋求奢華海島度假體驗的人。
原文由 Google 翻譯
來自住宿之回應: 親愛的joeym351,感謝您抽出寶貴時間分享您精彩的五星級好評。我和我的團隊非常高興得知您在我們這裡度過了愉快的時光,並且您的期望得到了充分滿足。我們熱情專業的團隊、優美的地理位置、鬱鬱蔥蔥的植被以及綿延的私人海灘,共同構成了我們度假村「人間天堂」的所有特質。我們非常榮幸能接待您,並期待您下次光臨。此致,總經理 Samanta