「The staff are all nice and greet with sincerety. The male stuff helped us check in and explained about the hotel and the offered us car rental and tour services. The price for car rental is slight more expensive than others in the area but since the rental company will deliver and pick up the car at the hotel we opt for the convenience and rented via the hotel. Our room got upgraded and it was nice a spacious. Living in a cave is a good experience for sure. The room is warmer than I expected. There's only one air con in the living room and hence while sleeping have to open some windows to let the wind comes in. Outside was actually colder than inside. The amenities are quite sufficient. The hotel has spots for nice photos of the hot air balloon in the morning but you really need to wake up almost as early as going to take the hot air balloon since there will be other people there and they sure will hog it. Overall, we had a very pleasant experience staying here.」
「We had a wonderful stay at this hotel. The location is absolutely perfect, making it very easy to explore the area.
I would like to give special thanks to the receptionist Abdurahman, who was extremely helpful, especially with balloon reservations and other arrangements. Their support made our trip much smoother and more enjoyable. :)」