比薩省比薩主教座堂附近酒店

Whoever takes the photos and manages the website for this hotel deserves a raise, we were so excited to visit on our honeymoon but it really is nothing like it's pictured. The hotel is run down, picture wires sticking out of sockets in the room, bed bugs, greasy food, stained bedsheets, the rooftop garden is a couple of dirty chairs and a deserted bar, the 'fitness suite' is actually one stairmaster, one TRX band and one small set of weights, otherwise all equipment has been removed. Even the five star sign outside the hotel has been damaged. When we arrived at the hotel we decided to grab some lunch, when we asked for vegetarian options we were offered chicken and fish choices and told they don't place veg options on the menu. Eventually we were served a pizza that was clearly not fresh and was dripping in grease, we were left waiting to pay for around 25 mins as the bar staff kept walking over and then wandering off. The room was untidy and when we asked for water we were told we would have to pay for it via the minibar. The view of the leaning tower is nice, it's about a 30 min walk though you have to walk through an underground tunnel, which didn't feel safe at night. When we said to staff at reception that the aircon wasn't working they told us they control it from the reception but wouldn't turn it on as they didn't think it was hot enough, they also did not have a fan. The next morning we woke up covered in bed bug bites, the hotel staff were not surprised and kindly changed our room and provided a free meal, which was in the restaurant instead of the bar this time and excellent (the main reason they're getting two stars), though again they had no vegetarian options listed on the menu. Breakfast was overpriced and I'd avoid. Even asking for reception to book a taxi seemed to be an inconvenience to them and they refused when we first asked.

Great location, friendly staff, facilities, laundry machine, luggage storage, nice common area with a bar and dining. Very nice court yard to sit outside. A place has also elevator. Simple, but it has everything you need. Right behind the train station and 15 minutes walk from the airport. Highly recommend!

I am a little baffled by some of the great reviews on here. There are either two hotels with the same name in the city or the place has two different style rooms for people to give full marks. My review is genuine and honest based on our experience with room 113. I booked this place based on the reviews and pictures shared by the hotel. Unfortunately they are somewhat misleading. First things first, I have so much to say but will keep it brief…I have also already shared my feedback with the lady at reception during check-out. We only stayed one night. I’m a strong believer that feedback should always be shared with the place you’re staying in first before taking to the keyboard. Now…my review: Throughout my years of traveling, I’ve seen some better hostels than this 2 star “hotel”. It is not a hotel, full stop. The building itself shows so much potential and history but unfortunately the owners have not renovated or upgraded the place in what seems like 30+ years. I paid €190 for one night stay and it did not feel like a genuine booking. Based on my experience, no more than €50 should be charged. The room was below basic with just a bed and a tv that held a few Italian channels. The furniture, floor tiles and wall paint had serious wear and tear. The bathroom hand towels were, what looked like, kitchen towels and the bedroom duvet did not appear fresh and clean. The toilet smelled of what I would imagine a sewage plant smelled on the inside. There is a serious need to upgrade their plumbing. It’s a concerning health and safety matter! It was beyond disgusting and I had to decide to not use the shower or use the sink water in fear of unclean water due to their plumbing issue. I used my own bought bottle water. I had to hold my nose while using the toilet as the stench was unbearable. The garden was also not accessible. It was closed off which means, apart from your room, you had nothing. When I gave the feedback to the lady, she became defensive but did not appear surprised. My invitation to come upstairs and smell the horrendous plumbing/ toilet, was declined twice. She did say that they’re planning to renovate later this year…it remains to be seen if this is true. I hope they do because, as mentioned at the start, the building itself has so much potential. Overall, would not stay here again, I felt ripped off with €190 price tag and the poor state of the accommodation. Pisa has many places, you have choices.

When I left the tip and noted to clean the room before breakfast and went back into the room, the money and notes I had left were crumpled. Why do you think I would crumple up the paper when I left a little tip and a note for the cleaning lady's happiness? So somebody came to my room.I was talking with front desk manager. but he said I did, someone did, sh. I don't have a problem with 1EUR not being lost, but I feel very bad about the anxiety and distrust of guests when it comes to the part where someone can act in my room during my long stay. I once again express my displeasure with the General manager's dress, appearance and attitude. , I want to call to police. But he didnt want to assist me. he said I did my own . So the need to find solution to find person, the paper must have finger print. but he said I can leave the hotel hahahahahahaha

Please stay somewhere else! Learn from our mistake. This may be a photogenic building, but its a soulless, slow, sloppy, faded and, in our case, very expensive place. On arrival we went to the bar for a late lunch. About 25 minutes after Simone had taken our order I asked where our food was? Simone said that he was busy, (only 1 other table was occupied) but he was just going to go and prepare it (...!). I told him to fuggeddaboudit; he complained that it wasnt his fault: he is the waiter & chef. (Is this really supposed to be 5 star service hotel?). We left, and apart from breakfast, we avoided eating in the hotel. (Break fast was fine - because it is self service - but do they really need the squeaky breadgrill with its high pitched irritating squeak?). We were 2 parents with a 5&7 year old. Our room was €650 a night (!). They upgraded us to a suite (so how bad was our original room?). The suite was nice, spacious, elegant but barely a €300 a night accomodation. The wifi was slow, intermittent and some areas with no coverage, which was very frustrating. Tip: get Starlink wifi throughout. In bed I noticed hopping fleas - maybe they were attracted to the mobile phone screen. After I complained, I was told that the room had since been checked, sheets changed and no fleas found - but I still found more the next night and our daughter got 3 bites. Even a week later the hotel calls me at home to assure me that there were no fleas (?) I should have read more reviews before I booked and noted how Thomas the GM notes the criticisms are fabrications.... IMO this hotel grossly devalues The Leading Hotels of the World brand. Pity. Its a decent 3 star hotel at best. I informed the staff about the issues early in our stay. I chased them up again and they apologised and offered me free spa treatment - no thanks: I just want them to fix the issues and make this an enjoyable 3 star hotel. Its never going to be a proper 4 of 5 star and Leading Hotels of the World should drop this as the only 5 star attribute are the prices. Its a rip off for what it is.

This hotel is very well situated in Pisa. We arrived via the bus from Pietransina (after arriving from Bologna on Flixbus) and it was a short walk from the river with our suitcases. The room was nice and large. It was not noisy at all as the hotel is in a quiet piazza opposite the palace of justice. The staff were very friendly and the Aperol sprtitz is only 4Eur. The bed was super comfy and the room came with a fridge. The bathroom was good and had a hairdryer. All towels were changed daily. On leaving to go to the train station, the bus stop is two minutes away on the back of the palace of justice. Would definitely stay again.

房間還可以，廁所和浴室很小，不開心的是酒店前台的女服務員有歧視我們，因為我們要停車，和我們説沒有停車位了，讓我們去找外面公共停車場，我老公兜了一大圈也沒找到停車位，後來換了個男的服務員，我們和他説找不到停車的地方，能告訴我們哪裡有停車嗎？他問了我們明天幾點走，然後説他們的停車場有停車位了，太好了，我們不用去找了，停車場是地下的，很小，當我們下去時看到下面至少還有3個停車位。所以説那個女服務員就是刁難我們！

我和男朋友在這裏住了5天,我們每一分鐘都愛!這太棒了!人們很可愛,任何我們需要幫助的東西,例如公共交通或叫出租車,他們都很樂意幫忙。我們預訂了包含早餐的早餐,這絕對值得,因爲早餐有多種選擇,而且美味。酒店位置不在比薩市中心,但仍然是一個很棒的地方,並且酒店外面就是公交車站,所以一旦我們發現了公共汽車系統,它就非常有用。總的來說,這是一個很棒的酒店和很棒的客戶服務。

we stayed here for one night - it's an ok hotel, walking distance from the train station which was a priority for us. The rooms were clean and in reasonable order and the breakfast was good. The one issue for us was the noise of the elevator - we were in room 112 which is located next to the elevator shaft - it was noisy as the lift seemed to be operating throughout the night.