Absolutely terrible customer service all around. Due to their website's error, it booked 2 nights for the day I was booking, not for the dates I'd entered. When I called asking them to cancel/refund me for their error, they refused. I spoke with and emailed with 3 different rude and unhelpful people. If that's not enough, read the other reviews about bedbugs, noise, and sketchy vicinity. Steer clear of these people, they're just out for your money.
翻譯