克羅姆港Sawasdee Thai Massage by Chalisa附近酒店

Had a lovely chill out week, in this great hotel. Plenty of room in my suite, lovely decor/colour scheme. Lots of cupboard and drawer space, matteress and pillows were comfy. Only criticism, the metal toilet roll holder is to low and to close to the toilet on the wall. Room was cleaned every day, towels were changed when I needed them to be. Restaurant is well laid out, except for the low lights above the tables. Witnessed many people banging their heads on them, including myself. Food was good at dinner time, i always found something I liked to eat. Did not agree with having to buy bottled water to drink, with evening meal though. I have been holidaying abroad 4 times a year for 20 years. And found the water was always left on from the breakfast machine and available free at dinner. I did find it unusual that there was certain veg served up at breakfast. Like, peas, sprouts, carrots, plus battered calamari from night before. Pool area was lovely and clean, but just a bit more attention paid to wiping the metal parts on the sun beds, as they were a little grubby. A big shout out for Paula on reception, she made us feel so welcome. Friendly, helpful, smiley, and a big asset to the hotel. Also another big shout out to Mosses in the dinning room, always greeted us with a smile and a few friendly words. Always on the go and we never saw him stand still once. I think promotion should be on the cards for Mosses as the restaurant manager. Also another hard worker that we noticed was Sofiane. He was so polite and a well mannered hard working young man. All in all, myself, my son, daughter inlaw 2 granddaughter's 2 and 7, and had a lovely stay. And will be returning next year.

Comment 1 We had a wonderful stay in Belsana hotel. There is some place for improvement however the staff is doing really good job. Special thanks to Oleg V. at the front desk. He provided every information we need, check in was perfect, attitude like in 5 star hotel, amazing person, he surely deserve big bonus or promotion. Housekeeping really polite and welcoming, breakfast staff super friendly, smiling all the time and helping me with Spanish words. I think the level of hospitality in this hotel is really high. Things that i did not like so much is that you cannot take water to the dinner area. I understand that you are serving drinks during dinner however for the guests is a bit inconvenient. It is like you want to earn extra money for the hotel. Marketing like this should be hidden somewhere else. Extra paid wifi and Tv is horrible idea in 2022. Everywhere in the world wifi is free even in 2 star hotels. Comment 2 We enjoyed our stay but there are some of things to improve Poor quality of coffee during the breakfast No possibility to take your own water to dinner - that's just a no go expecting guests to pay for water. Extra paid wifi is also terrible idea, but remote control to tv for 10 euros is just ridiculous. It seems that personel is doing their best and the owner want to rip the guests for extra money. There are also some really good asset's like personel. Oleg from the reception 10/10 he has knowledge, knows whole Mallorca without even looking at the map or computer. We were amazed by his guidance, checked everything he recommended, and it was just amazing. Staff at the breakfast and housekeeping really polite helpfull smiling. Swimming pool relaxing and nice. We will definitely come back but ONLY because of lovely personel.