亞馬遜保護區小屋酒店(La Habana Amazon Reserve)

El peor atención de cliente nunca! El dueño es muy amargo, ni saluda. Estuvimos 7 personas, 4 dias. 1 dia sin luz sin agua sin conexión. Area de piscina en construcción, ruinos molestos. Tirolesa no se podia usar. Comida feo, nos dio diarrea los que comieron piqueo habana. Esta muy lejos, hay mejores lugares cerca. No recomiendo para nada.

There was construction going on throughout our stay. It was hammered and sawn. The entire facility was dirty and was not cleaned. The restaurant & bar area was not accessible due to the construction work. We felt out of place. Wifi was not available and I had hair in the food and dead flies in my juice at every breakfast. The kitchen prepares good food, but has nothing for vegetarians. Toilet paper wasn't refilled when the room was "cleaned" and the "new" sheets were stained.

We arrived to La Habana Amazon Reserve (hotel) in Puerto Maldonado, Peru, only to be told that they no longer work with ********** Our reservation was ignored and we had to go look for another hotel in a place that is completely new today us. Hotels.con has not refunded my credit card yet. Based on this experience, I don’t expect to use or recommend ********** ever again unless you can promptly remedy this very concerning experience with your service.

I booked a room here through Chase travel and I showed up to find they said my reservation wasn't there. I had confirmation from Chase and they not only turned me away but offered ZERO help in finding an alternative for me and were rude about all of it. Do NOT depend on a secure booking here.