提供 Spa 服務的莫雷洛斯港酒店

Disappointing, in a nutshell. We'll never go back. *Disclaimer: I am a food professional and I expect food to be served properly* Several restaurants, but they're open/closed at different times so the variety you're being sold on isn't always available and it's confusing at first to know where you can find a meal aside from the buffet and cafe. We had a very difficult time getting reservations at any of the dinner places they have on site. Platinum level guests didn't seem to struggle as much with reservations. We ate at Kobo once, it was good, but they reused the chopstick holders without washing them between guests at dinner sittings. (Eew). The cafe had really good lattes and offered multiple types of milk as well as cold sandwiches all day. I got really bad food poisoning on night 3 having never left the property. No one at the front desk offered help to my husband when he came down asking for it. We found out later from a friend back home that there is a medical clinic on-site. Dr. Ana had to come to our room and provide IV fluids and antibiotics. She was awesome. Our Insurance was needed for payment. The hotel never checked on us to see if we were ok or if I was any better. I was sick for the remaining 4 days, we missed our pre-paid excursions. Our room was skipped for housekeeping twice and our mini fridge was only refilled twice the entire week. Otherwise, housekeeping did a good job when they were there. The pools and spas were beautiful, but filthy. There was a scuz ring around the edge of the big pool and when someone pointed out to staff one day that something in the water *may* have been vomit, noone came back to clean it. The spa in the adult pool was disgusting. The food was well below average. It was the same food every day, just served slightly differently. LOTS of carbs. Nothing was seasoned properly or it was drowning in sauces. The pizza was undercooked and the dough still raw below the sauce. Fresh fruit every day was good. Breakfast at the ”French” restaurant (not really French at all, even at dinner) was decent but the line for fresh eggs or omelettes was really long. Room service was the *worst* I've ever had. The American burger wasn't 100% beef... Not really sure what it was. The chicken ciabatta had the tiniest flat chicken cutlet I've seen served to an adult or child. The Bolognese had zero seasoning and the pasta was undercooked. Puerto Morelos is a tiny town, but offered a little shopping. The people there were lovely. Unfortunately, it's $100 round trip for a taxi to either of the larger shopping cities, Playa del Carmen or Cancun. So the location isn't very good if that's what you're after. There weren't enough umbrella covered lounge chairs at the pools so sunburn becomes an even larger issue. Try the Ha, we were more successful with quiet and shade at their pool. Beware the mosquitos at night! They come out in swarms! Overall, a terrible experience and not worth what w

Amei a viagem

對於想要捕捉莫雷洛斯港城市風采的旅客來説，瑪裏娜艾爾西德Spa及海灘全包度假村是一個理想的選擇。最近的機場是坎昆國際機場，大約23km遠。附近很多景點，包括Delphinus Puerto Morelos、Rock of Ages Cancun和Dorado Buceo都離酒店不遠。酒店坐落於Ojo de Agua Beach邊，附近還有很多景點包括National Reef Park Of Puerto Morelos和Dive With Ruben Scuba Diving Puerto Morelos。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備、房內保險箱和空調，滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。在大堂吧點上一杯消除一天的疲勞，對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐，酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Dulce & Amargo Pasteles y Más（咖啡店）、El Campanario（El Campanario）（西餐）和Pangea（墨西哥菜）也許是可以讓您找到答案的地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括按摩室和健身室。酒店的會議廳和商務中心提供優質服務，是眾多商旅客選擇入住這裏的原因。客人如需兑換貨幣，酒店會為您提供外幣兑換服務。

這是我在1.5年的第三次五家海濱之旅,我比其他許多度假村都選擇了這個度假村,因爲它是一個更安靜更親密的精品度假村,具有全包選擇。食物很好!這不是你正常的人工智能票價,是現點現做的。沒有自助餐。娛樂方式不多,我很好。很放鬆。我承認這次的旅行開始很岩石。我心愛的屋頂大人只有游泳池關閉了整個行程,我得到的房間由於一些原因不能接受。他們確實認識到這是我的生日,有沙漠和牀裝飾。那是非常好的。旁註:我對名字不擅長。我從來不記得人們的名字,否則我會包括他們。第二天,他們把我搬到了一個令人驚歎的海濱房間。太棒了!他們對待我很好。我現在非常高興地說,我一定會在不久的將來再次光臨我的第四次訪問。感謝度假村的所有員工!注意:颶風Helene在本週早些時候剛剛襲擊,度假村的情況還可以,但各地有一些損壞和泄漏,他們正在處理這些問題。

房間裏設施有點陳舊 除濕做的不好 被子潮潮的 除此以外一切都很棒

若想要遊覽莫雷洛斯港，夢想翡翠度假村及水療全包酒店將會是一個不錯的的住宿之選。通過公路交通到達坎昆國際機場大約23km遠。著名的景點Rock of Ages Cancun和Delphinus Puerto Morelos均可步行很短距離到達。從酒店到Dorado Buceo遊覽很方便，Jardín Botánico Dr. Alfredo Barrera Marin和阿爾弗雷多巴雷拉馬林博士植物園也均在附近。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備、房內保險箱和空調，滿足您入住需求的同時又能增添家的温馨感。咖啡壺/茶壺和瓶裝水可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供拖鞋和吹風機，讓您感受到賓至如歸的享受。酒吧給旅客提供了一個舒適的環境，可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食，衹需呼叫送餐服務。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Dulce & Amargo Pasteles y Más（咖啡店）、El Campanario（El Campanario）（西餐）和Pangea（墨西哥菜）也許是可以讓您找到答案的地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括按摩室和健身室。酒店配備有會議廳，可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

We just got home from a week at Desire Pearl and we were sorry to leave this wonderful resort. We had a relaxing week of doing nothing but walking the beach, lying in our poolside bed and over-indulging at the swim up bar. We loved all three restaurants and our junior suite with a plunge pool (right on the beach) was amazing. But the real reason we enjoyed our stay so immensely was the outstanding staff. Whoever heads the HR department for this resort has a remarkable ability to hire the kindest, most energetic and most sincere men and women. We've stayed at Pearl over 20 times and keep returning due to the care and service we receive - from the moment we arrive until we depart (sadly) for the airport. During this stay when we arrived we were greeted by ALEXIS with a huge hug and a helping hand (as always). FRANK at the front desk made our check-in process seamless and was able to upgrade us to our favorite room (Starfish building room 76). Once unpacked, we were given a poolside bed by MIGUEL and for the following week he and VICTOR, HORATIO and ANTONIO ensured we had our place by the pool. The four of them work non-stop to keep everyone in beds and chairs. And you can't walk by their station without receiving a hug or a high five. We ate at all three restaurants and are torn between Pearl and Suki as to which we liked best. At Pearl we were always greeted by one of the resorts most talented and dedicated employees, CECI. She is an amazing women who can answer any question about the resort and who we've watched develop as one of the resort's most valuable assets. She works non-stop but always makes time to visit with us and make us feel like we're part of the Desire family. At Pearl ISAAC provided us with amazing service, Spanish lessons, and many laughs as well - he is a true gentleman and represents their resort extremely well. The food was amazing and is rotated every three days, between Mediterranian, Italian and French. We also greatly enjoyed our meals at Suki, where SANTIAGO and BELEN provided us with excellent service - our drinks were never empty and they happily accomodated a special request that made our meal healthier and more to our liking. The breakfast and lunch buffets are excellent as well, with many healthy choices, always a huge selection of fresh fruit and made to order dishes like omelets, tacos and pizzas. Our morning always started with espresso from the coffee bar, made with a smile and energetic ”good morning” by either YOLANDA or SERVANDO, followed by breakfast where the very sweet hostess ESMERALDA always greeted us with her big smile and warm hello. ESTEFANY and WILBERT provided us excellent service during our breakfast and lunches, they were both so kind and helpful. During the day we hung in our poolside bed or at the swim up bar and our drinks were never empty thanks to SERVANDO, GABI and YOLANDA. The three of them must walk ten miles a day. But they do it with an amazing attitude and always seem to enjoy

The rooms and service are excellent. Everything is very clean and the staff are very friendly and helpful. The resort is not fully completed yet, so it is on the smaller side compared to other resorts we have stayed at. The food is very good, but currently only two restaurant options for dinner. The beach is very nice at this resort. We were hoping for more things to do after dinner, but there is only a small lobby bar with four chairs to sit at the bar and everything closes at 10pm. We would have enjoyed a sports bar or another place to hangout after dinner, which maybe coming in the future when the resort is completed. Overall the resort was excellent.

晚餐的食物遠高於平均水平。服務員都很細心，並向我們黨提出了很好的建議。早餐和午餐不是很好。建議您點菜單而不是自助餐。健身設施是我旅行中見過的最好的設施。員工需要阻止人們搬運某些高需求的設備。 Grand的第二家健身房也適合高要求的時間。海灘還可以，但是游泳池很漂亮，而且飲料服務是一流的。所有上架的白酒，其他旅行者對啤酒選擇的一些小抱怨。酒店狀況良好，停車設施不完善，娛樂水平一般。

若想要遊覽莫雷洛斯港，Iberostar Waves Paraíso Beach - 全包將會是一個不錯的的住宿之選。著名的景點Emancipation Statue （Bussa Statue）和Cirque du Soleil Joya均可步行很短距離到達。該酒店距離Rancho Bonanza和Maroma Adventures都不遠，對於想要在附近遊玩的旅客是一個理想的下榻地點。酒店設有酒吧，您可在這裏放鬆身心，享受貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食，衹需呼叫送餐服務。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Burger Stop（拉美料理）、Terrace Tapas Lounge & Bar（西餐）和Fuentes Teatro Culinario期待着您的光顧。健身室讓閑暇時間更加充實，按摩室讓悠閑時光更加完美。酒店配備有會議廳和商務中心，可供旅客使用。多國語言工作人員的服務，將為您消除在異國的語言障礙。