奧拉斯艾塔斯套房公寓酒店(Olas Altas Suites Departamentos)

Overall, the place is decent, but some money magically disappeared from the safe a couple times. Seemed odd because it was never left open, and I imagine access to the key is limited. The first time I just couldn’t recall having spend that much, but I figured it was my calculation error. I then counted my money a couple times and wrote it down on a sticky note I kept in my wallet. Next day I was missing 400 mxn, which is not a lot, but as a result I just carried my money with me. Won’t be booking here again nor recommend. Shady vibes. En general el lugar es medianamente decente. Mi único problema fue que abrieron la caja fuerte un par de veces y sacaron dinero (aunque la caja nunca se dejó abierta). La primera vez lo atribuí a un error de cálculo pero la segunda vez me faltaban 400 pesos (después de haberlo contado un par de veces y anotado en otro lado). No sé quien maneje las llaves, pero no me inspiró mucha confianza este lugar al final de mi estancia.

Worst customer service. There was no response to communication and no one to provide check in, room access, amenities information & or wifi info. Stood outside property trying to reach anyone & luckily saw a cleaning lady who provided code to enter property. Room was never cleaned until day before leaving. Terrible experience. Do not recommend.

No front lobby or hotel employee on site day or night. Extremely loud pounding, grinding or sawing in from 9:00 am to 4:30 pm every day. Despite photos, the room had no outside view. The window faced an interior walled room. Zero sunlight in my room. Terrible ... like living in a dungeon. No light in short hallway and steps up to my room. Dangerous. I'm an experienced world traveler. It was one of the worst hotel experiences I've had in 40 years of travel. All was prepaid otherwise I would have left. Two miserable weeks. Never again at Olas Atlas! Avoid it!

Un lugar agradable, acogedor, seguro y accesible. Muy cerca de la playa y en una locación media para realizar distintas actividades. Lo recomiendo.

Todo bien salvo que hay mucho ruido del exterior. También hacen falta algún tipo de cortina que no deje entrar luz a la habitación

Tiene una ubicación excelente, solo falta un poco de comunicación en cuanto a llegadas y salidas. Super limpio y cómodo.

Las instalaciones muy confortables y limpias,la ubicación de las suites,es en un área de antros,por lo tanto,existe ruido exterior,que molesta,para dormir,la comunicación,con la encargada de las suites,es difícil, tarda en contestar mensajes y llamadas.

Property would be excellent except for NOISE!!! Bars, clubs, and shows and drunk partiers super loud until 3am then deliverytrucks start. Everything else was great. Restaurant and beach club discounted. Super friendly staff.

The toilet did not flush. The coffee maker was missing. Friends had trouble with their rooms also