It was a pleasant stay generally. It is quite convenient to go to Pula by the public bus. However, I expect more facilities at the resort.
翻譯
訪客
入住日期 2024年8月
其他
6.0/10
發佈於 2024年9月15日
Este hotel es bastante ordinario, no es malo pero tampoco bueno. Rentamos una suite con balcón la cual era muy grande pero bastante ordinaria. No ofrece ninguna amenidad, en cambio sí tuvimos algunos problemas: El frigobar hace ruido muy molesto lo cual se convierte en un problema a la hora de dormir. La puerta para el balcón estaba descompuesta, no cerraba bien lo que permitía se metiera el aire a la habitación. Al hacer el check out quise pagara con mi tarjeta Amex que fue con la que hice la reserva, sin embargo me dijeron que no estaba soportada. Afortunadamente tenía conmigo otra tarjeta. Además el hotel no está realmente a buena distancia de nada importante, por lo cual se requiere automóvil o transporte para ir a los sitios importantes de Pula
Mit großer Vorfreude und Erwartung sind wir im Resort angekommen. Aber wir wurden leider ziemlich enttäuscht. Das Zimmer war soweit in Ordnung, aber ein Resort?! Das ist eigentlich eine Ferienanlage mit einer Vielzahl an Möglichkeiten und Dienstleistungen. Hmmm… weit gefehlt! Also neben den Zimmern gab es einen kleinen Pool mit einigen Sonnenliegen darum gruppiert und einem Spielplatz ok fein, und…? … ach ja, es gab noch eine Sauna, bei 32-34°C kein Bedarf! Kein Strandzugang oder eigener Strandabschnitt mit Sonnenliegen, und der vorhandene Pool war so super klein und so warm, wie eine Badewanne. Eine große Enttäuschung! Und das Frühstück war eine Katastrophe, es gab an jedem Tag genau das Gleiche. Abwechslung und Auswahl weit gefehlt. Aber am Schlimmsten war, dass alle Lebensmittel lieblos auf einem Tisch ohne Kühlung angeboten wurden, sogar die Milchprodukte standen völlig ungekühlt in der Wärme, immerhin waren bereits um 10 Uhr morgens 30°C Lufttemperatur. Ein großer Ventilator sorgte für Luftbewegung und bewirkte gleichzeitig, dass der dargebotene Schinken & die Salami sich in der Sommerwärme bogen und vertrocknet aussahen. Dass es sich bei dem Restaurant um ein gehobenes Restaurant handelte, konnte man bei diesem Frühstück überhaupt nicht erkennen. Super schade!
翻譯
訪客
入住日期 2024年9月
夫妻/情侶
8.0/10
很好
發佈於 2024年10月16日
Las habitaciones están muy bien,les falta un espejo de cuerpo entero,si reservas intenta que te den una habitación con vistas a la marina,lugar muy tranquilo,el horario del desayuno muy justo y la salida del hotel es a las 10horas,el personal de recepción muy amable
翻譯
訪客
入住日期 2024年5月
家庭旅遊
8.0/10
很好
發佈於 2024年6月30日
First of all, the 2 ladies at reception are the most helpful and friendly people you are likely to meet. Very nice hotel and facilities, the room was very comfortable, but the bathroom had started to show it's age (it needs a bit of TLC) Breakfast was a hot and cold buffet between 08:00-10:00 fresh fruits,salad,veg,cheeses,cold meats,eggs etc. It doesn't get very busy around the pool, but the noise from the stone quarry on the opposite side of the cove gets annoying. Didn't visit the fine dining restaurant and rooftop bar,so no comment here. Hotel is situated in a rural area with good bus connections to town (€4.00 one way). The bus stop is just around the corner. If it wasn't for the JCB's jack-hammer in the quarry,it would get 5 stars.
翻譯
訪客
入住日期 2023年5月
其他
4.0/10
發佈於 2023年6月18日
Accommodation is out on a limb at the edge of the resort. Ok if you have a car It is opposite a Stone Quarry that bangs continuously from 830-5 making it impossible to sit outside. Apparently it stops for August. Breakfast is limited but great for Coffee and a croissant, but you can still hear the stone quarry throughout the meal. The balcony was like a box as all the walks are solid making it a slightly sinister place. Shame you couldn’t see the boat but maybe it dulled the noise of the quarry!
翻譯
訪客
入住日期 2022年12月
夫妻/情侶
4.0/10
發佈於 2023年1月31日
Poor service at arriving, staff speaking only English only frew Croatian, in sauna only chairs to sit after coming out, we only get one sheet, they lock us in and then break in in the middle.. The pool, tiny, dirty so it was ok that it was cold that day.. In the sea nearby the resort garbage and some kind of foam.. Room full of mosquitoes, impractical glass door to bathroom, I hoped breakfast will fix the atmosphere but no, you have to sit and wait, you get what they bring you with few exceptions, fruit on the plate that was there for few hours, or days... I don't know what the vegetarians or vegans get there and even if they ask you.. it was said that i'll get a voucher for the restaurant I couldn't use because it was wed that night there, but don't bother... I'm not coming back..
翻譯
來自住宿之回應: Dear guest, Thank you for taking the time to share your feedback. We are sorry to hear that you had a negative experience in our hotel. We are committed to providing high-quality customer service to all of our guests, and we will take all your comments into consideration in order to become even better for you. We’d appreciate the opportunity to welcome you again. We invite you to check our website for promo codes that you might be interested in.
訪客
入住日期 2022年12月
夫妻/情侶
8.0/10
很好
發佈於 2023年1月31日
We enjoyed our recent stay at Ribarska Koliba Resort. The staff couldn't have been more welcoming and friendly - and we were upgraded to a room with a terrace, without being asked. The room was clean and comfortable and the bathroom had great water pressure (which we always appreciate). Unlike some other people have mentioned, there was coffee and tea in the room and a safe with a combination lock. Breakfast was served promptly and was very nice - cold options plus cooked eggs if we wanted. We were there during off season and weren't interested in the pool. The only downsides were there was no food at the upstairs lounge, only drinks and the window in our bathroom opened on to the next door room's verandah - so they could look right in if we opened it. There was no view from our terrace - just the back of the building in front - and, because we had the corner room, people walking down the driveway could look right in at our terrace.
翻譯
訪客
入住日期 2022年12月
家庭旅遊
2.0/10
發佈於 2023年1月31日
To sum it up- because it's long- totally disappointing and absolutely overpriced to say the least, slow to non existent service! Horrible breakfast that had the 'flair' of a youth hostel- served at the table- which took forever on most days. A bar that mainly closed at 10 p.m. Incredibly bad house keeping( barely made up beds, cups that came with water kettle were never washed- tea and sugar never refilled) and a lot of 'unwilling' staff... In detail: We had booked an apartment in Ribarska Koliba Resort Croatia for 9 days with our son. The apartment was 38 sqm and had a living room, bedroom, bathroom.& terrace.- supposedly for 2-4 people. To start with the living room with sofa bed was about 7 meters long and 3 wide , one sofa bed , one tiny desk and one build in closet that didn't have space for the basic clothes of two people let alone 3 .( total waste of space) The bedroom had the size of a shoebox (~ 9 sqm)with a double bed and two tiny metal stools that functioned as bed tables. Off the bedroom was a small bathroom with shower and 2 sinks. It came with sliding glass ! doors ( our son was totally thrilled to travel through our bedroom every time he had to use our bathroom). Overall the apartment was recently renovated- but absolutely non functional- no room for clothes , no rails to hang wet towels or wet swimsuits. The balcony looked not at all like the pictures and was like a 'hit box'- and not even a clothes rack despite the big size.. The restaurant that advertises as 'high- end" and Michelin guide restaurant, was also totally over priced and some food was simple not edible ( sea food soup, brownish lukewarm and tasteless with a 'fancy edible cup' with icy cold mixed seafood that tasted like the remnants of a left over sea food salad... I could write more- but close it here... Absolutely no value for money- for ( a frequent customer) reduced price of 400 Euros a night, totally unacceptable!
翻譯
來自住宿之回應: Dear Steffi, We would like to thank you for staying with us! All our rooms and suites are of high standard. They are very spacious and well equipped, our balconies are large and units and its furniture is in excellent shape. The beds are of King size as well as sofa bed that is opened into double bed. We would like to point out that suite has very large balcony with sitting area as well as sunbeds and whole unit has been arranged to accommodate guests with maximum comfort both inside and outside. We pay great attention to guest satisfaction and our staff is focused to deal with any guest's request promptly and to solve it with attention and smile. Our maids do daily room cleaning with high standard in mind and our staff is there to check and clean any imperfection reported by guest. We apologize if we missed to do that in your case and we are sorry that you haven't specifically reminded us about it. Our restaurant Ribarska Koliba has been rewarded by Michelin and we are proud of the food we serve. Our ingredients are always top and food is of highest standard. We are sorry if you have waited for food. In the high season it can happen because it is very busy time for all restaurants and many businesses across the world are short in staff. We would like to invite you to stay with us in future to make more memorable impression to you next time. With kind regards, Ribarska Koliba Team
訪客
入住日期 2022年12月
家庭旅遊
4.0/10
發佈於 2023年1月31日
At a glance: The facility is nicely located and looks quite good at the first sight, but: - we did not get the accommodation we booked and paid for, - the functionality of the accommodation was quite poor (shower cabin, bedroom- very tiny and you couldn’t darken it properly, because the bathroom right next to it has got a glass door and the window of the bathroom no shade, noisy A/C, etc.), - house keeping was quite poor - breakfast was poor - quality and variety like the one at a youth hostel - bar closed generally by 10pm, although at all advertisements it was announced that closing time is 12am, - no food available at the bar, although everywhere announced otherwise, - pool was very tiny, - pool bar was idle due to lack of personnel But at least there was one very friendly and attentive waitress at the restaurant.
翻譯
來自住宿之回應: Dear guest, We want to thank you for leaving this detailed review. We are sorry that we didn't meet all your expectations. We will take your comments into consideration and will do our best to eliminate all the shortcomings. We invite you to join us in future in order to leave more memorable impression next time. Best regards
訪客
入住日期 2022年12月
夫妻/情侶
10.0/10
傑出
發佈於 2023年1月31日
Camera bellissima, pulita, moderna; personale disponibile e cortese. La camera dispone di tv con collegamento netflix e frigo in camera. Colazione inclusa e abbondante con vista da sogno sul mare 🥰😍. Offrono opzioni senza glutine per persone celiache.
翻譯
來自住宿之回應: Dear guest, We appreciate your positive feedback! We enjoyed welcoming you as much as you enjoyed your stay, and we look forward to welcoming you back soon. Don’t hesitate to check our website for the best booking prices.