停泊島珊瑚灣附近酒店

This is my third time staying at Mimpi Perhentian. It is sad to share that my experience this round is the worst as compared to the first two trips. There is no toiletries refill after the room was made up because the items are out of stock. I do understand that it closing season soon because of the monsoon. However, I did pay for the room at full price. Why do I have to be the collateral damage of the weather? The bed sheet and comforter have a smell which is caused by the sheet not drying properly. On my fourth day, the room was not made up when I returned to my room at noon. I called the front desk and told them to give me a new set of towels and omit the housekeeping. At around 4pm, the housekeeping staff knocked on my door and wanted to make up the room. Hence I am not sure if they have initially forgotten to make my room or if they only have one staff to do housekeeping. On top of that, I had a rude encounter with the restaurant manager. I went diving daily at 8am hence I have made a special request to pack my breakfast (which is included in the room package) and I will collect it at noon time. On the first day, the packed food portion was too little so I requested extra fruits on the second day with the restaurant manager in the morning. She said ok and when I collected my food at noon, it was not packed. Hence I asked the waitress on duty to pack it for me instead. On the third day, I saw the same restaurant manager again and I explained to her that she didn’t pack the extra fruits for me. She said I was not allowed to pack the food after I have eaten at the restaurant. I told her that I go diving at 8am, and I have never sat down to eat. She started to raise her voice and told me that I cannot pack the extra fruits because customers are only allowed to have one portion of fruits (which looks like a portion for a child). Which I find ridiculous because I get to dine an unlimited portion if I dine in. Furthermore, I did not request the packed food for fun. I will have digestive problems if I eat and dive. The restaurant manager was not only rude and inconsiderate, it is most disappointing that she judged me when all I did was take care of my health so that I can enjoy my dives and holiday.

我們的家庭度假預訂了珊瑚景觀度假村的高級海景套房,在那裏度過了最愉快和難忘的住宿之一。我們是一家3個成人和3個孩子的家庭,因此,安全和舒適是當務之急。從碼頭步行距離很遠,如果你攜帶沉重的行李,這將是一個巨大的挑戰,因爲除了沙灘本身之外,沒有鋪面的人行道或專用道路。幸運的是,我們決定離開行李,使用揹包旅行。度假村工作人員很友好,樂於助人,一旦我們拿到鑰匙,工作人員實際上把我們所有的揹包都帶到了房間。房間對我們來說非常棒,很舒服,特別是我們的孩子喜歡室內游泳池和木製鞦韆。我們唯一的抱怨是燈開關很充足,如果有標籤會很好。晚餐期間的食物很棒,因爲我們有新鮮的海鮮。早餐令人失望,我們最終去了附近的度假村,巴拉特和媽媽小木屋,吃東西。商店很多,你可以儲備你的礦泉水和小吃,以遏制飢餓感。總的來說,這是一個與家人一起入住的好地方,設施相當好,比如附近的水上主題公園,對於孩子來說,這是一個絕對必須的地方!會考慮再來!

酒店位置很贊，每天上午11點退潮后，出了餐廳就能趕海。餐不錯，服務好，定的豪華海景房（在餐廳旁邊二樓），應該算是酒店最好的房間了，但內部設施還是顯得陳舊了點。靚點是約10～15平的露台，房間也還算大（約24平）。如果優先考慮用餐方便和趕海便利的話，是不錯的選擇。

**************，住宿的地方很舒服，食物是最好的，老闆和員工都非常非常友好✨在這裡體驗很好，值回票價，但不時間，因為我們需要更多時間在這裡，如果我們去停泊島，Insya allah 有一天會再次重複👍最好的工作服✨👍

L’hôtel était bien situé mais il manquait des services comme le room service les restaurants n’étaient pas ouverts donc pas de choix. Le service en chambre n’était pas au rendez-vous : pas de serviettes pas de mini refregirateur. La Clim impossible de la régler. La plage était belle la vue magnifique.

This is the closest resort to Bukit Keluang Beach, which is popular for hiking and beautiful beaches. Unfortunately no direct access to the beach from the property. Room cleanliness should be improved. Good food.

Good. Nice stayy. A quite cheap price for three pax In a room. However, staff need to alert about cleanliness.

Sari pacifica review Worst experience ever Price: too expensive for this kind of service. I’ve experience better service and facility with a cheaper price. You would think that with a pricey packaged, the service would be good right? NO Facility: no water for guest, but can switch on fountain and swimming pool. And got water for staff quarters. Food: some are tasteless and bland, some are too salty. No in between one. We rather go out to buy lunch dinner rather eat their food. Staff: Worst front desk staff that they can hire. Im surprised their management hire this kind of people. No hospitality, no manner, no common sense. You should do a re-organisation. No critical thinking, dont know how to handle crisis. Overal experience: Check in and room situation: We arrived at the resort at around 11am. And during the check in, the staff there mention that our room is yet to be ready (and informed that the check in time is actually 3pm) , and they said that they *will inform us by calling my number when the room is ready*. After that, we keep asking them the room status every hour. At our 2nd time asking, they mentioned that there is some maintenance issue that they need to attend to our room, and its not yet ready. So we waited. We waited until 2.30pm, and decided to ask them the room status. And when we asked them for an update at 2.30pm, only they informed us that our room is actually leaking and the maintenance not able to fix it. So they offer us a 2 separate double room (we booked a quad sharing instead of double sharing), they didnt really give us and option, we need to take it because we have been staying outside for almost 4 hours. But even though they offered 2 room, only 1 room is ready, and another room will only be ready at 4 (be mind that the check in time is at 3pm). They didnt even have the courtesy to do as what they say (which is to call me when there is a room or an update about our room), they didnt call me to say oh we have a room ready. So if i didnt go and ask, they will just let us sleep under the sun, in our travel clothing until the sun is set?? 2nd day lunch situation: They refused us our lunch on the second day because quote “oh we will not provide the lunch of the people that go for snorkelling because we have prepared it at Sari Pacifica Lang Tengah. We have prepared the lunch at Sari Pacifica Redang for the exact number of pax that didnt go for snorkelling trip”. Please note ah, the lunch was in a buffet (self service), so how can a 4 person eat until finished everything? At 9.20am the same morning, i already informed the snorkelling centre guy that our group will not join for lunch. And also at 12pm, just before lunch, we took our new room key Winnie, the front desk manager also aware that we didnt go for snorkelling trip. And when we make a complaint through our agent, they defended that we need to inform them (front desk) if we dont want to go for snorkelling. But their management also said that, the snorkellin

一切都還好..................................................................................................................: