聖淘沙度假酒店&水上公園的評價

The property from outside was good but from inside and management it was bad. They got us a room and then asked us to change it 2 times. When we told them that our package includes dinner they said its not possible. After a long wait they accepted and then we went to 3 rd room. On the name of upgrade they gave us the room which was not even clean well. There was hairs fallen in the bathroom i guess from a previous party but they didn’t bother to clean.

I recently stayed at this hotel and had a wonderful experience. The *food was excellent, offering a delightful variety that catered to every taste. The *staff were polite* and always ready to assist with a smile, making the stay even more pleasant. The *service was impressively quick, ensuring that all requests were handled promptly. The *room was clean, neat, and provided a quiet place* to relax after a long day. Additionally, the *view from the room was beautiful, adding to the overall enjoyment of the stay. Overall, it was a great experience, and i would highly recommend this hotel for its excellent food, courteous staff, efficient service, and serene ambiance.

Property is very good, spacious. Cleanliness was very good. Food is very good. Staff was very cooperative. Main attraction is water park resort with all rides and wave pool. Suggetion to add some indoor games.

Morning breakfast was not avalaible at property and was terible. First time i saw in room cant switch off light. How can u sleep with light on it was terbille.

Staff is very rude, no service at all no water no mattress even we have paid for the same. Waste of money.

Location is good, food was awesome. Staff were very kind and services are too good. Amenities were good but we couldn't utilise much due to rain.

Worst resort bed was damaged & bad smell in room old property, no upgradataion staff was not at all cooperative

Visited today 18-02-2023, a waiter named Brijmohan asked me to get up and go and sit at the bar since I was single, I don’t drink I was there to have food , it’s an insult The manager arm Thakur says it’s a normal mistake, reception guy Mithun denied to share email I’d. They judge people and say this is family section it’s like ******

Sentosa resort is one of the worst places to stay or arrange any function. Don't consider it for anything. My office party that was done recently in April, we had the worst experience. Staff very inflexible, very rude. We had to do a verbal fight with them to get basic services. It's been 2 months since that experience, but I just cannot get it out of my head. My staff members were wondering why I chose such a bad place for office party. I spend a lot of money here at Sentosa without getting good service. There is no body there whom you can complain and they will listen to you and fix it. They all are employees and they don't care what happens to the reputation of this resort. One of the worst hotels in PCMC Area in this age of competition. My next office function was done at Tip-Top. Got decent service there. Don't think of Sentosa... You will be sorry.

cockroach and Ants are everywhere in the the room. The staff has change our room but the other room was also sane issue

nice food I had never experienced such food before in any resort The order was on time and the staff was quick responsive

Stay was average,cleanliness was very bad,even staff member talk rudely with us.. Not recommeded to anyone..

Excellent servies, property is on highway nice location, staff is very very Courteous and nice specially front desk staff are very helpful and polite

The property location is very the reason we choose to book our stay & we really find a hidden gem like resort. Due to traffic we reached a little late but the staff was really helpful. Room was pretty good as we booked family room, it was big enough to accommodate a family of four. Will definitely book this property again at my pune visit.