浦那Rashtrapita Mahatma Jyotiba Phule Chowk附近酒店

I am currently staying at the Royal Orchard Inn for a week, with a booking that extends to a total of 33 nights. While the room and location are decent, my experience has been profoundly impacted by the unacceptable service I have encountered. The male manager on night duty is a significant source of frustration. His arrogant demeanor and unprofessional behavior have made my stay quite unpleasant. Rather than providing assistance to guests, he seems more interested in belittling and humiliating them. This approach not only reflects poorly on him but also on the establishment as a whole. During my interactions with him, I was taken aback by his dismissive attitude and lack of respect for guests’ concerns. In addition to his inappropriate behavior, I have also experienced serious issues with the cleaning service. I discovered a missing $100 note from my folder, which raises significant concerns about the vetting process for housekeeping staff. Such lapses in security and professionalism are alarming and unacceptable. When I attempted to address these issues with the night manager, I was met with complete indifference. He offered no resolution and seemed wholly uninterested in rectifying the situation. When I inquired about his qualifications in hotel management, his inability to provide a satisfactory answer only underscored his unpreparedness for this role. It is troubling to encounter such a lack of professionalism in a place that should prioritize guest satisfaction. I had higher expectations from the Royal Orchard Inn, especially given my positive experiences at other locations. It is disheartening that the behavior of a single staff member can overshadow the overall quality of the hotel. The management has not approached me to address these concerns or offer any form of apology, which only adds to my disappointment. While the hotel boasts a great location and pleasant views, the service, particularly from the night manager, has been exceedingly poor. I urge potential guests to carefully consider these factors before making a reservation, as my experience suggests that the current staff dynamics may detract from an otherwise promising stay.

是個不錯的酒店,他們自稱是商務4星級,但在某些地方缺乏。比如衛生間洗手池堵塞。大理石上有污漬。亮點是房間的景色。總體來說是不錯的酒店。此外,他們只在房間裏免費贈送2瓶小瓶水。您至少期望免費贈送2瓶1升水。

酒店位置還行，附近商場零零碎碎分佈有一些，距離都在5KM之內，對街就是火車站。 設施比較齊全，健身房有氧設備夠用，無氧器械較少，基本就一套啞鈴、一個推胸器。泳池和spa就在健身房外麪。 我傾向於一日三餐都在酒店解決。 早餐，70人民幣，菜品較多，座位也多； 中餐，晚餐，自助菜品我覺得有點偏印度菜，沒有很照顧其他國家遊客，所以自己單點，基本100人民幣左右2道菜。

酒店附近是火車站，晚上附近沒有可逛當然！酒店設施很新，早餐豐富！

Stay was good!! The hotel staff was courteous. Breakfast had a decent spread!! Except for the pool timings that we were misinformed by, the rest of the stay was good! Shout out to Sushil and Sam from the reception😊 and Savio from room dining and also all the room service staff! Thank you for a pleasant and comfortable stay.

優秀的酒店。房間很乾淨。人和服務也不錯。非常中心,位置不錯。下面有餐廳。有alu ka paratha。雖然有點貴,但很好。好地方。喜歡這個地方

除了周邊環境不好，其他的都很好。酒店的餐很不錯，適合大眾口味，並沒有很本土化。還有日料餐廳，酒店房間也很大。算是周邊比較好的酒店。

很不錯的酒店，酒店規定不準收小費！此外酒店的烤串是當地出名的，預約晚了都沒有位置！就是早餐還是不適應，印度的酒店早餐也不能要求太高！多吃雞蛋吧

他們的房間入住在線系統不起作用,每次想進入房間都需要找到工作人員。洗手間的盆都用水記錄。