YYas_miniNot sure if this hotel is independently run or under the park in brand. The checkin and check out and getting left luggage just took forever. The staff were not friendly, no uniforms were worn, no welcome was given . Nothing was even said when I checked in. I was given a room that was clean and tidy. However the first night being a Saturday I was kept awake by the thumping sounds of the nightclub and the screaming sounds of KTV bar which kept me up all night. Then at 6 am the construction started digging and grinding. I asked to switch rooms and the next room was smaller . Somewhat clean. But it over looked the roof of the building where the aircon machines were which was absolutely loud.
The breakfast in this hotel was abysmal . Not much western food or vegetarian options. Except over sugary cereal and toast with no toppings. Every morning the room was filled and mosh patrons wasted half of what they took it was disheartening to see soo much food waste. The breakfast fruits were also always finished and nothing was being replenished. The chairs and table were dirty and stained. And I’m not sure the type of hygiene that went on cause no staff wore any type of uniforms. The coffee machine was dirty with finger marks and the overall cleaning was just poor. Skip the breakfast it was loud and in there and I saw guests sitting with the feet on the chains and kids sleeping all over the place.
The location is not very convenient it’s a bit of a distance from the west street and buses are not frequent but the bus stop is right outside.
The restroom in the lobby was also in a very poor state when I wanted to use it.
Again it is 2025 why are wel allowing smoking in public establishments! The halls smelt like smoke and one day my room a non-smoking room had a stench of smoke coming through the vents. The daily house keeping was also suspect, one day the toilet was cleaned and floors mopped the next.
Seriously , not sure if it’s actually is a radisson or what. But overall the room was clean and tidy.
Staff can be trained on positions of the rooms.