皇后鎮Lylo酒店，EVT旗下的評價

來自住宿之回應: Thank you for your detailed feedback. We're glad you enjoyed our central location and appreciate your honest insights. We're sorry to hear about the inconvenience with the hair dryer and issues in the kitchen area—these are valuable points, and we’ll take them into consideration to improve the experience for all guests.Thanks again for staying with us, and we hope to welcome you back!

來自住宿之回應: Thank you so much for the lovely review! We're really happy to hear you enjoyed your stay in the private room and found the location convenient for your plans. It’s great to know our team made a positive impression — we’ll be sure to pass on your kind words. Hope to welcome you back again soon!

來自住宿之回應: Thank you for taking the time to share your experience. We're truly sorry to hear that your first night with us wasn’t as restful as it should have been, especially during what should have been a relaxing Easter weekend. We appreciate your feedback regarding the noise and the bathroom condition—it’s certainly not the standard we strive for, and we’ll be following up team to address these concerns promptly.We're glad to hear that things improved after your room was changed, and we hope the rest of your stay was more comfortable. If your travels bring you back our way, we’d love the opportunity to provide you with the seamless and enjoyable experience you deserve from the start. Thank you again for helping us improve.

來自住宿之回應: Hi Gu Yanze,Thank you for your lovely review! We're so glad you enjoyed your room and found your stay comfortable and convenient. It’s great to hear you appreciated the quieter atmosphere during your first couple of days and took advantage of our central location and kitchen facilities. We hope to welcome you back to Lylo Queenstown again soon!Warm regards,The Lylo Queenstown Team

來自住宿之回應: Thank you for your feedback! We're glad you found the location convenient and the room clean and tidy. We understand that the room size and the central air conditioning may not have been ideal for everyone, but we appreciate your understanding. We hope to welcome you back to Queenstown soon!

來自住宿之回應: Thanks for the helpful and thoughtful review! We're so glad you enjoyed the central location—it really does make getting around Queenstown super easy. Great tip about Bus No. 1 and the bus card too! Hope you had an amazing stay and safe travels! 🚌🌟

來自住宿之回應: 聽起來 Lylo Queenstown 為您提供了舒適便捷的住宿體驗！ 😊 膠囊房的中心位置和隱私性似乎是其突出的特徵。很高興知道廁所和淋浴等設施也很方便。 🚿 關於在機場辦理交通卡的小貼士對未來的旅行者非常有幫助——這是多麼顯著的節省差異！ 廚房的大小似乎確實是一個反復出現的改進點，但很高興聽到總體而言，您獲得了正面的體驗。感謝分享！ 🌟

來自住宿之回應: 感謝您的評論！聽起來你充分利用了這個絕佳的地理位置——外面就有天際線，真是太酷了！ 😊 房間確實很緊湊，但我們盡量讓它們盡可能舒適。希望你在皇后鎮玩得愉快！ 🚠✨

來自住宿之回應: 感謝您分享您的想法！ 😊 很高興聽到您喜歡 Lylo Queenstown 的便利位置，並且靠近 Fergburger 和超市等必去景點。 🚶‍♂️⛰️雪山湖景聽起來很神奇！雖然與 Lylo Christchurch 相比，公共區域可能較小，但您仍然發現整體體驗值得，這真是太棒了。希望您在皇后鎮徒步旅行度過了愉快的時光！ 🏞️

來自住宿之回應: 感謝您的回饋！很高興聽到您住得愉快並且發現一切都乾淨衛生。 😊 我們聽到您關於吹風機的情況——每層都有一個肯定會更方便，尤其是在寒冷的皇后鎮。至於頂層，我們將考慮如何更輕鬆地了解酒吧的營業時間和營業時間。感謝您的建議！ 💡

來自住宿之回應: Hi there!Thanks for sharing your thoughts. We're happy to hear you enjoyed the beautiful balcony view and found the service reliable. It's great to know you felt good about the overall environment.We're a bit sad to hear that the facilities were just "OK" and that the kitchen was quite busy. We'll definitely use your feedback to make improvements for a better guest experience in the future.Hope to welcome you back again soon!

來自住宿之回應: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our location and the convenience of nearby shops, restaurants, and transport options.We're very sorry to hear that your experience with cleanliness and some aspects of our facilities didn’t meet expectations. Your comments about the kitchen, room size, sound insulation, and bathroom layout are taken seriously, and we’ll be reviewing these areas with our team to see where improvements can be made. We also sincerely apologize for the delay in delivering the bathroom mat you requested — that’s not the level of service we aim to provide.We appreciate your input and will use it to continue improving the guest experience. We hope you had an otherwise enjoyable stay and would be happy to welcome you back in the future.

來自住宿之回應: Thank you for your kind review! We're glad you enjoyed the convenient location and the amenities like the hair dryer and heater. It's great to hear you had a positive experience with the bar and kitchen facilities as well. We appreciate your recommendation and hope to welcome you again soon!