Careful when booking at this hotel because despite guarantees you may not get what you are expecting. I booked a suite directly through the Stubel website while on the phone with the hotel front desk. They confirmed that the suite I was booking was on the third floor and had a balcony and a view of the valley. I told them it was very important to me to be on a high floor and they confirmed that I would not be lower than the third floor. I also sent a follow-up email reiterating my conversation with the front desk and confirming the balcony. Upon arrival I was given a suite on the first floor without a balcony and I was told it is impossible to change rooms today or at any time during my four night stay. My room smells like a swimming pool and the entire first floor is full of condensation. The view is of a tree and a fence. I was offered no compensation for this change. In fact I was not even offered an apology upon check-in. Since I checked in on a Saturday I was told I would have to wait two days to even speak with a manager, who will not be onsite until Monday. I am very disappointed with this hotel. It came highly recommended and I expected a more professional level of service.
翻譯
訪客
入住日期 2023年11月
其他
6.0/10
發佈於 2023年12月1日
Tiene muy buenas vistas desde y está en una zona tranquila pero muy alejado del centro. El servicio fue bueno y la habitación aceptable. Teníamos solo desayuno y estaba bastante bien, lo sirven en un salón con unas bonitas vistas.
翻譯
訪客
入住日期 2023年7月
其他
10/10
傑出
發佈於 2023年8月25日
Hermoso lugar , fui por mi cumpleaño con mi esposa se lo recomiendo un ambiente muy agradable , la atención excelente se recomiendo muy relajante y cosas novedosas , unas vista hermosas , el clima espectacular muy rico el ambiente
翻譯
訪客
入住日期 2023年4月
獨自旅遊
10/10
傑出
發佈於 2023年5月10日
Just overnight before flying home, did not have big expectations but was pleasantly surprised! Rooms are very modern and nice, was actually better than the air bnb I stayed in for work for 2 weeks and the same price. Located in a good area it had great views over a steep valley. I just got a basic room, but it was great, the upgraded rooms must be very nice. Clean, comfy beds, lots of pillows and good water pressure. Nice desk and work area in the room too.
翻譯
訪客
入住日期 2022年11月
其他
10/10
傑出
發佈於 2022年12月15日
Fuimos a una cena navideña al restaurante del hotel. Nos encantó la comida, la combinación de sabores fue exquisita y la textura de las carnes era muy tierna; también, rl tinto de verano estaba en el punto justo entre dulce y amargo. El servicio fue excelente, muy atentos y amables nuestro mesero y sommelier. La única recomendación es que la luz del lugar debería ser más baja en la noche para poder disfrutar de la hermosa vista.
翻譯
訪客
入住日期 2024年1月
其他
8.0/10
很好
發佈於 2024年2月29日
We stayed here recently with our birding tour group but came 2 days early to see more of Quito. Our first room was a nice, but fairly standard, hotel room with a great view over the valley. Our second stay, one week later as we passed through Quito on our way east, was (fortunately for us) in a suite with a kitchen and washer/dryer. That was wonderful since it gave as an opportunity to do laundry before continuing our travels. The hotel is located about 3.5 miles from the Colonial area of Quito (Old Quito). A bit distant if you plan to go by foot but easy enough by taxi. The included breakfast is good, although lacking in variety. About your only choice is in how you'd like your eggs prepared. We ate dinner in the cafe twice with our group, once it was just OK, the second time was very good. Service can be a bit disorganized but friendly enough.
翻譯
訪客
入住日期 2023年7月
其他
10/10
傑出
發佈於 2023年8月26日
Great location, friendly and helpful staff. I would stay here again. The hotel also offers excellent views of Quito. As a solo driver, the hotel provided the best driver to give me a tour of Quito the local way!