Holiday Inn 羅利(Holiday Inn Raleigh Downtown)

The only part of the hotel that looked remotely clean was the lobby. There’s no restaurant, pool or bar as advertised online. Do NOT pay for breakfast online as there’s only a few free snacks and coffee in the lobby. For the 200 dollars a night that was spent, parking is NOT included. There’s a 100 dollar hold for incidentals, which boggled my mind since this hotel is filthy. The carpets in the hall ways looked as though they have never been cleaned and the chairs in the rooms could use a good steaming. Better yet, replace them all together. The bed was very comfortable. There’s no cable and the lamp outlets for cell phone charging did not work. There was a huge hole in the wall behind the toilet, not sure why it hasn’t been cleaned and patched up. They advertise this location to be very convenient and in walking distance to everything. It is I suppose, if you don’t mind walking thru construction zones and sketchy parts of the city. The front desk attendant and security were very kind and professional. Overall, I would recommend staying away from this location and saving some money maybe a few miles out of the city.

The bedroom area was fine but in the bathroom water was leaking from the vent onto our clean towels. I went to the front desk and got more and the one on top was dirty. There was mold also on the bathroom vent which got on our towels.

The decor is dated. Lobby couch was full of stains, the chair in our room was cracked and falling apart. It was almost impossible to be in the bathroom and close the door. Almost had to stand in the tub to close the door.

Really disappointed on how dirty the location was as well as the pests we encountered in our room. Very nice that they gave us instant cancellation credit. That was the only good experience.

Room was not ready as promised @ 1500 hrs, almost an hour late...Elevators were not functioning properly...always had to use the stairs.

Exactly what I needed and was looking for in downtown Raleigh. Walkable to everywhere I wanted to go or short ride away from many other places.

The whole place is rundown and the first room they put me in smelled of smoke and musty (like mold). The breakfast consisted of coffee, bananas and nutrient bars.

Another good stay at this hotel. Staff were great but desk chair was very bad and the elevator that was working was not clean at all.

One elevator is not acceptable! My handicapped son waited for almost an hour to get to the parking garage.