阿里亞酒店

I was welcomed by a statement that there was no booking from your side. The welcome was very cold, and my family had to wait in the lobby for the time i parked my car, and i had to argue with the booking details to gain an entry. On getting the room after hot exchanges we found that they were asking for extra payment for the mattress the that were booked for the stay. There was a tv in the room but it failed to work, it was a smart tv but the net was poor and couldn't watch it, a new tv was provided the set top box was changed the same worked for 1 hr and then it failed again. The next day the snapped wire had to be replace before it started working. That also on repeated requests. The toiletries and the tea kits were = not given enough in numbers. The request for the waiters and housekeeping persons was a time taking process. The deposited key was once said to be not deposited with the room kept uncleaned.

No clean bed and bedsheets. Tv not working and they said recharge not available. Hot water not coming is tap and after asking 30min later hot water came. Room service phone not working even many time reception also not responding to calls. It's horrible staying at this price. Totally dissatisfied.

The hotel is under renovation. The front desk person was unable to give room keys. They ask the housekeeping to open the room with master key. The ac wasn’t working. No wifi and no mobile network inside the room. Was asked to change room. The other room was dirty and. Stinky. Had to check out in 30 minutes from checking in.

Service and room cleanliness needs to be significantly improved ***** with amenities served as a part of the stay

Services are very poor, power cut is the main concern. Food is ok, but too much power cut in rooms.

Horrible experience. Fan. Ac not working properly. Food quality is very bad. . Room service is not good enough. Food price is also high