智選假日酒店-派恩維爾/亞歷山大區(Holiday Inn Express & Suites Pineville-Alexandria Area)

The stay was very nice. We stayed only for a night, but the amenities and cleanliness were perfect, and totally loved the stay. One of the toiletries was missing and requested one in the morning around 7:30 AM. But since additional staffs weren't present at that time, we had to remind them once again in person. But then the request was fulfilled immediately. Other than that there were no complaints.

Our TV didn't work. We called the front desk. She told us she would come up but no one ever showed. I went downstairs to purchase waters for the night, and the woman at the desk was sleeping. When we arrived I waited at the front desk to be checked in for several minutes, only to find the employee chit chatting on the couch. The property was satisfactory and the room was clean. My issue was with the staff member who checked us in and was there that night.

Great hotel. Rooms were clean and comfortable. Staff was friendly and accomodating. The carpet in hallway needs to be replaced.

Best breakfast I’ve had in years! Full menu and very yummy! So many options to choose from. The cinnamon rolls are the best! The staff is very friendly and helpful. Super clean!

We were here only one night in order to attend a family wedding. The staff were courteous and accommodating. Room was clean and very comfortable. Breakfast was good with a good selection. We would definitely stay again!

The check in was quick. Front desk night shift staff and person preparing breakfast were friendly. Good customer service

I couldn’t drive to Pineville to stay. I was in the Er earlier and didn’t feel safe to drive. Couldn’t get my refund.

The room was nice but the AC left much to be desired. The room got nice and cool but the humidity stayed. The room was cold and damp. We got very little service; such as restocking towels and toilet paper and emptying trash cans.

Very pleased with the location, cleanliness, comfort and the staff. We did not have a tv remote in our room and it was no time before they brought one to our room. Very professional and polite. Atmosphere was great all around. Will stay here again next time we come through that area.