拉斯海馬Al Safina Travel Al Dhaith Branch附近酒店

投訴投訴投訴！！！ 垃圾前台 這個酒店前台人員，工作能力很差，表面你問她什麼，都回復OK 對的，背地裡啥也沒給你弄， 辦理入住的前台 右側單獨一個窗口的 一個歐美長相的女的黃頭髮，服務很差，第一遍辦理 給她ID和酒店訂單英文版都看了，也説了要辦入住 Check in，然後也問了是不是海景大床房 ，還有早餐等等，最後給了兩個beach towel，浴巾卡和一個旁邊酒吧的酒水卡，就是沒給房卡，給了個放房卡的紙盒，沒寫房間號和製作房卡，還告訴讓你去找酒吧，身上大包小包的就為了讓她辦兩張浴巾卡嗎， 心眼太壞了這種人前台，她是不是故意的一眼能看出來，垃圾前台，希望攜程的工作人員能去了解情況，他們經理都知道，當時找了旁邊的男的重新辦理了，和他們經理請示，一定要反饋投訴這個前台！！！ 國人同胞避坑

根據他們提供的價格,很棒的住宿地點

我們在Ras Al Khaimah參加商務會議,很晚才免費,決定在那裏過夜。最後一分鐘搜索,找到了這家酒店!我們來的時候,我們在網上支付的大房間仍然很忙。酒店的工作人員非常樂於助人,他們爲我們找到了另一個房間,並提供早餐作爲補償。我們沒有嘗試早餐,因爲我們太累了,但我非常感激工作人員的專業精神,他們知道如何毫不費力地解決這種情況!房間寬敞,傢俱新。房間內有茶壺,非常棒+。浴室很大,很乾淨。如果想隨時吃點東西或喝新鮮果汁,附近也有自助餐廳。一家家樂福大商場就在酒店前面,我們沒有機會去探索更多的街區,因爲這是一個快速的中途停留。

來哈伊馬角比賽的，這裏距離比賽場地很近，但太熱了，衹能出租車。出租車到得很慢的，畢竟和迪拜，阿布扎比不好比，人少車也少。 但酒店性價比還是可以的，早餐也好吃，咖啡☕️果汁，餅什麼都有。 泳池也是漂亮的，前台服務也很好的。很滿意的。

Замечательный отель Все понравилось! Уборка каждый день Кровати очень мягкие, большие, удобные В номере есть все, чтобы было комфортно там жить Кондиционер, сейф, чайник, чашки, кофе, чай, сахар, 2 бутылочки воды. Каждый день все обновляется во время уборки! Ходит на море и обратно мини-автобус, но к сожалению, только два раза в день, хотелось бы чаще и автобус побольше, так как весь народ не влезает за один раз. Персонал доброжелательный, но было бы неплохо, если на ресепшене появились бы еще и русскоговорящие сотрудники) Отдых понравился, отель хороший! Спасибо большое 🙏

Unglaublich schönes hotel mit ausgezeichnetem Service und absolut leckerem Essen.

酒店是很好的海灘酒店，游泳池很大，而且是海水

酒店是第一家在海馬島上的酒店，樓下有兩家餐廳，有三個可以游泳的地方，他的沙灘在酒店對面，內部游泳的不準小朋友進去。

房間非常乾淨 環境安靜舒心第一次去希爾頓還免費升級了房間 前台工作人員工作效率高態度好非常熱情 非常愉悦的一次入住體驗

What an amazing experience! In this review I’m only talking about things we did. There is plenty more we couldn’t do as we only stayed 2 nights. First let’s cover the resort: The resort itself is very luxurious and massive. The villas are huge (we stayed in the Al Rimal Villa)! Having your own pool (very private, no one can see you) is so nice, especially if you have kids who are in there constantly. We were two adults with 2 kids, 12 and 2. There are several restaurants but only 1 is open for breakfast and lunch (can be increased in my opinion, especially the farmhouse should be added). Unfortunately several things are only happening on weekends so try to include the weekend to be able to experience all the offerings. To get around the resort, you can either use the bicycles or the buggy. As we stayed in June, we used the buggy mainly as it’s super hot throughout the day. However, we did cycle in the evenings and during the day a couple of times. There are wild animals all over the resort. They just come and go as they please. Everything feels very authentic and true to its surroundings. Nothing is staged. If you like to see Camels and Onyx close up on your way to lunch or in the evening when cycling back to your room, you will love this place! Let’s look at the Restaurants. Farmhouse - this is a great restaurant right at a waterhole which is beautiful in the evening and a place where a lot of animals gather. The food, drinks and staff were great. This was our favourite restaurant. However, only open for dinner. Shame! Kheela - this is the only restaurant for breakfast and lunch. It’s nice with an Arabic vibe. The food is good (not amazing). The one thing that makes this place very special is the staff. They are sooo friendly and helpful. They loved playing with our little toddler Max. They truly made the experience special for us. I’d like to call some of them out by Name: Wandy, Hemal, Sujala and Susmila. I only put those down as they written their name on my partner’s birthday card but all of them were amazing. In terms of activities: We did the nature drive and camel sunset ride. Both are amazing! During the nature drive you get a real feel for the desert, it’s animals and plants. If you are lucky, you get to hand feed the gazelles. The ride itself is very intense with lots of up and down and many many bumps, so not suitable for small children in our opinion. The Guide, Martin, was great! I can highly recommend him. We also did the rainforest experience which is very lovely. We recommend at least 2 hours. Overall, this place is absolutely amazing and we enjoyed every bit of it! It’s also super kid friendly so highly recommended for families. The staff make this place truly special and add to the the overall experience. We can’t thank all of the staff enough for taking such good care of us.