拉斯海馬Beauty Couture附近酒店

We went here with friends who has holidayed here when it had just opened. We had a 10. night holiday booked with BA we arrived the early hours of Sunday 9th of October. We unpacked went to bed after looking around room in daylight next morning I wasnt impressed, we had 1 b/towel so hubby went down and asked for another also we asked for extra coathangers as there were only 4 (for 2 people) ?? The towel s did appear but no coathangers on trying the shower the head from the shower only produced a trickle so we asked if someone could check it for us . The light in the bathroom was flickering when we looked in it this is what we saw (see 1st photo ) there were two lights one either side of the sink both full.of dead flies they fixed the flickering light but the the other light though working was still full of dead flies ???????? Long story short they never fixed the shower we gave up asking for it to be fixed and used the small head on the shower. The 2nd photo is the photo is the mess that greeted us on our bathroom floor when we returned to our room after our 3rd request for the shower to be fixed (at least we assumed)they were trying to fix the shower head ) why else would you leave s bathroom in that state 😡😡😡😡😡😡 It was 5.30 and we had dinner booked for 6.30 i went ballistic hubby thought i was blaming him he threw one of the white bath towels over it and to cease arguung about this awful room iI.didn't complain about the room after that I decided it was easier to just put up with it and keep.the peace I should have at the start of the holiday demanded to move rooms and it would have been a much nicer holiday. We had paid for two upgrades and this room was certainly not worth the price we paid. The hotel does have good points the staff are amazing resturant and bar staff are some of the best we have ever had rhe privilage of meeting. Shout out for Peter and the Pizza chef in the Italian we enjoyed your singing and they are fabulous people . Also shout out for Nushta in the lobby bar but there were too any lovely staff to.mention by name the staff are certainly a great asset to the hotel. We really used only the a la carte restaurants in the evening for dinner and they r amazing always managed to book.a table and we loved the Italian at lunchtime too. I dont do brekkie but hubby and our friends did . The main areas of the hotel are lovely and reasonably kept seats are stained quite badly in some places and do need upgrading . The weather was fab food was good staff amazing but the photos of our room speak for themselves. I should gave made a stand at the start of the holiday regarding the room but then again no 5 star hotel should have a room in this condition.

Unglaublich schönes hotel mit ausgezeichnetem Service und absolut leckerem Essen.

我們去過的最好的洲際酒店之一。優雅的酒店和夢幻般的設施。埃及的Shaheedah順利地辦理了入住。Abdou幫助我們提行李。所有工作人員都受過良好的訓練,照顧客人。有一件事可以改變,那就是有人應該在checkin/checkout櫃檯參加,以避免惹惱客戶,因爲沒有人能弄清楚誰在排隊。食物很棒,海灘和游泳池很棒。雖然一月份我們去的時候海水太冷,風很大。所以海灘很難游泳,但游泳池是溫度控制的。很棒的酒店,性價比很高。還有淋浴的壓力如果可能應該增加。最好也配上更好的洗髮水。

不錯的地方,但是很遠你需要帶食物或去rak購買

It was amazing stay with very nice hospitality, also the place was wonderful and the climate nowadays, I spent it with full of relaxation and peace of mind. I believe that I will repeat this experience soon with consideration that I will stay not longer Thanks to Morshed as well for nice treat

Best stay… if you need privacy this place is the best choice… I must recommend this place, reception desk is very friendly and the service is the best.

酒店是第一家在海馬島上的酒店，樓下有兩家餐廳，有三個可以游泳的地方，他的沙灘在酒店對面，內部游泳的不準小朋友進去。

酒店年頭有點久了，很多東西有點舊，最糟的就是枕頭，太差了，睡了兩天，脖子都落枕了，床上用品也不值2千一晚的價格，就是幾百的標準，洗手間沒有擋水的，沖個涼整個洗手間地板都是水，安全隱患太大了，很容易滑倒，整個酒店的3個泳池還可以吧，白天都是人，這個酒店絕對是疫情人最多的酒店，好多旅遊團，吃飯是包括在房費的，自助餐，餐廳人多的不行了，市場趕集一樣。在也不會來住了。真的是差，對不起這個價格。

What an amazing experience! In this review I’m only talking about things we did. There is plenty more we couldn’t do as we only stayed 2 nights. First let’s cover the resort: The resort itself is very luxurious and massive. The villas are huge (we stayed in the Al Rimal Villa)! Having your own pool (very private, no one can see you) is so nice, especially if you have kids who are in there constantly. We were two adults with 2 kids, 12 and 2. There are several restaurants but only 1 is open for breakfast and lunch (can be increased in my opinion, especially the farmhouse should be added). Unfortunately several things are only happening on weekends so try to include the weekend to be able to experience all the offerings. To get around the resort, you can either use the bicycles or the buggy. As we stayed in June, we used the buggy mainly as it’s super hot throughout the day. However, we did cycle in the evenings and during the day a couple of times. There are wild animals all over the resort. They just come and go as they please. Everything feels very authentic and true to its surroundings. Nothing is staged. If you like to see Camels and Onyx close up on your way to lunch or in the evening when cycling back to your room, you will love this place! Let’s look at the Restaurants. Farmhouse - this is a great restaurant right at a waterhole which is beautiful in the evening and a place where a lot of animals gather. The food, drinks and staff were great. This was our favourite restaurant. However, only open for dinner. Shame! Kheela - this is the only restaurant for breakfast and lunch. It’s nice with an Arabic vibe. The food is good (not amazing). The one thing that makes this place very special is the staff. They are sooo friendly and helpful. They loved playing with our little toddler Max. They truly made the experience special for us. I’d like to call some of them out by Name: Wandy, Hemal, Sujala and Susmila. I only put those down as they written their name on my partner’s birthday card but all of them were amazing. In terms of activities: We did the nature drive and camel sunset ride. Both are amazing! During the nature drive you get a real feel for the desert, it’s animals and plants. If you are lucky, you get to hand feed the gazelles. The ride itself is very intense with lots of up and down and many many bumps, so not suitable for small children in our opinion. The Guide, Martin, was great! I can highly recommend him. We also did the rainforest experience which is very lovely. We recommend at least 2 hours. Overall, this place is absolutely amazing and we enjoyed every bit of it! It’s also super kid friendly so highly recommended for families. The staff make this place truly special and add to the the overall experience. We can’t thank all of the staff enough for taking such good care of us.