柏克夏阿姆斯酒店 - 格林國王旅館

The room toilet seat was broken, mentioned it to receptionist who said they couldn’t move the room. The overhead shower didn’t work only the same hand held shower head. Room had no bath, the pipes were banging when shower was in use. There was a bare cable underneath the radiator in the bathroom. Food - over half the menu was not available, no steaks no fish. The reason we had book was due to the menu choices. This was a special occasion and it was ruined. When I complained with frustration at everything which was going wrong. I was told it states on the menu that items might not be available. Then told I wasn’t allowed to have a drink in the bar. We spent £60 on taxis to and from town to be able to have a meal. Absolutely terrible do not stay or plan a meal at this place

Noisy heating and unusable internet Heating was very noisy all night. Complained and it was the same the next night which caused loss of sleep. Internet connection is terrible (1MB/s) so couldn't work of an evening - mobile signal is non-existent too. Couldn't get a VAT invoice upon check-in but then had to wait a long time to get it on check-out as there was nobody at reception. Refurb is nice though - clean and comfortable. Lack of ability to work online and noisy heating means I will be staying elsewhere.

Nice accomodation, comfortable, clean, quiet. Friendly and efficient staff. Would consider staying again

Room was good new. I was in one that was quiet had no issues. Only issue was being thrown out the pub at closing time without any warning of last orders or consideration that we were hotel guests. Left to finish our drinks outside

Lovely Hotel The Berkshire Arms was perfect - welcoming, clean and my room beautifully presented. Will definitely stay again.

As always have a great stay here, room was amazing apart from a few issue, which were sorted .