克雷格皇家酒店(Craig's Royal Hotel)

It is a very enjoyable experiences.

Great experience

Period building, with historic furnishings. Stylish period decorations. Every room is different; ours was a queen with a high comfortable bed (be wary if you are not too tall!). The bathroom was en-suite, though with no door to separate it from the bedroom itself. Nice shower. There was a stocked minibar. There was a small tv- small, and of cheap quality- it seemed beneath what this 4 star hotel should have. Parking was a problem. When we arrived (at 3pm) I was told there was no space left in the hotel car and had to find somewhere in the street. I was concerned by this, as we were leaving some luggage in the car, and was not impressed that the hotel car park (which we could see from our bedroom) had spaces in it all night. Overall we would not choose to stay at Craig’s Royal again- it was not to our taste.

Plants all dying in courtyard from what appears to be lack of water. Very sad outlook from restaurant, mentioned to staff member who said it wasn’t his job but when we looked up from our meals buckets of water we’re being carried out ☹️☹️☹️

Great location! Walking distance to all the shops and restaurants/cafes. Room was lovely, super clean and very quiet. Restaurant serves great meals at very reasonable prices. Reception staff could be friendlier, more welcoming, and give more instructions as to where to find our room, the dining areas, dining times, just generally more personable. Customer service was lacking, but there were a few amazing team members. Definitely did not like the pokies. As much as we loved the hotel, I did not like the ******** area which was adjacent to the dining area. Not our type of thing, but may not bother others :)

Booked the top room for the spa. Spa was not working. Aircon didnt blow out anything and in 30degree days made it unbearable. Air vents full of dust. Paid for parking which you need to call reception to open gate. Calls went unanswered so stuck outside and inside