雷丁希爾頓花園酒店(Hilton Garden Inn Redding)

Absolutely horrible. Booked 2 room suite for almost $300 for one night. It was filthy. Dead bugs scattered around and prominent on window sills/above heating/cooling unit. Hairs throughout the bed. Squashed bloody bugs on outside of a filthy tub. Refrigerator opening loaded with crumbs, food chunks. I tried to warm my coffee up in the microwave, and all the chemical cleaner that was sprayed into it dripped into my coffee. A slip by the bed said Shelby was the housekeeper. Do better Shelby and management. I prepaid for breakfast with my booking and they wouldn't honor it. Front desk manager is not knowledgeable on the Hilton Honors program, and is completely rude. The swimming pool is tiny. It is posted that it closes at 10pm, but the few people in it at 9 were forced to get out because the employee wanted to go home. Both pool and hot tub were very dirty. You should know: A sign in the elevator said the pool area will be closed beginning May 1, 2023 for at least 6 weeks for renovations. I tried to address issues the day of check-in, and was asked to come back on the morning. I tried telling them I didn't want to sleep there, but had no energy to push back. I did come back in the morning, and the guy working told me to call Hilton. The location is directly by a gas station and nothing else, with easy enough access to main roads. All in all, 0/10. I will be filing a formal complaint with Hilton and including all the photos.

Like so many Hilton Garden Inns it is in need of a facelift. The fitness room is adequate but lacked a bench for lifting. The people were are very friendly and it was a nice stay.

They offer two free bottles of water because their water tasted like burning plastic. The room was dirty. There was trash under a bed and dirt smeared across a coverlet (on the bed.) The carpet had almost a dozen scattered black marks on it 1-2” in diameter. Was it feces? Not sure what it was but I wasn’t happy. When I informed the staff they were unapologetic and rude. They also kept telling me I booked through a third party app so I was somehow not an actual guest. They did have a great person patrolling the parking lot and it felt very safe but I was dying of thirst the entire time I was there.

I've now stayed here many times over several years of fly fishing in the Redding area and it's always a pleasure. Awesome staff!

The staff are just amazing at this location. Kathy who serves breakfast made us feel so special! She knew my name before I sat down!

hotel staff did a great job at check in, the restaurant, and at check out. the room was great, and the dinner and drinks were perfect for us.

Friendly staff at check in, room service was great! Safe, nice and convenient quick overnight stay.

We like the hotel a lot and have stayed there several times. It is, however, looking a bit shop worn in the public areas and could use a face lift.