莫雷諾谷里弗賽德智選假日套房酒店(Holiday Inn Express & Suites Moreno Valley - Riverside)

Very nice staff with the great location. This is the second time back to this hotel in this month. The staff member named Jesus who is very friendly to provide the best assistance. I LOVE THIS HOTEL. Definitely, we will be back again and again to visit My DAUGHTER AT UCR.

There were remnants of previous guests in the room (eg. A TJMAXX tag, bits and pieces on the carpet), cleanliness was disappointing. Breakfast was a let down, items ran out (eg. Pancake machine error said that a bag needed to be replaced, no scrambled eggs, no peanut butter, limited yogurt). A lady with a Holiday Inn name tag was in the dining area so I let her know about the pancake machine’s error. With a dirty look, she said that she doesn’t work there and walked away. Abysmal customer service! We stayed at the Fresno Holiday Inn the night before and the difference is night and day! That facility offered a super clean stay and amazing customer service.

The breakfast has very limited selections. The worker stayed in the ktichen chatting all morning. No one cleans up or even refilling the empty coffee or hot water dispenser. Front desk person is also missing in the am. I come quite often as I visit my kid at UCR. Fairfield next door is a much better choice

The fact that the hotel doesn't have a hot tub is absurd. What hotels don't have hot tubs? That's like a standard thing all hotels should have. Especially the quality of holidays inns. Also the Fairfield right next door doesn't have one? I don't understand it and really needed the hot tub.

Una desgracia que nunca pasaron a limpiar la habitación durante toda la estancia en el Hotel tuvimos que llamar a recepción para que nos subieran toallas limpias, el desayuno mil malo y con máquinas de pancakes descompuesta

Check in was simple and quick. Customer service at all times with different staff was wonderful. Hotel was very clean, quiet and comfortable. We will definitely stay here again! Thank you

Stayed one night but our room was very clean and really nice. The beds were really comfy. Also the complimentary breakfast was really good didn’t need to go out to buy breakfast.

el colchón del sofá cama estaba muy incómodo, se sentían los resortes en la espalda, de ahí en fuera todo bien