雷根斯堡Dokument Neupfarrplatz附近酒店

Hotel is named now: elaya hotel regensburg city center ehemals Arthotel ANA Aurel Super hotel. Wij zochten met spoed een tussenstop rond 22.00 en toen hadden ze nog 1 kamer die ze eigenlijk niet verkochten omdat die kamer geen werkende tv en WiFi hadden. Goed genoeg voor ons want we kwamen rond 02.00 aan. Kregen de kamer voor een goede prijs vergeleken met de normale prijs €80,- Kamer was heel mooi en schoon. Ruikt nieuw. Midden in het centrum met restaurantjes en bakkers eromheen. Personeel is vriendelijk en je kan gratis koffie meenemen voor onderweg. Erg schappelijk. Bedden slapen heerlijk. Douche geeft veel water af dus goede waterdruk! Fijne tussenstop. Bedankt!

顯然新建酒店,也很乾淨,前台人機很細心....酒店下面有停車場(不是酒店擁有的,但是你得到一些折扣,如果我記錯了)......早餐不錯....退房順暢.....

從人跡罕至的軌道上有點，從火車站和市中心步行約15分鐘。它似乎是一家全新的酒店。非常安靜，有一個寬敞的大廳和一個小型但設計精良的房間。肯定會再次訪問，雷根堡有一種可愛的感覺。

起初感覺酒店房間不大， 後來體會雷堡老城區的貴200RMB的酒店後， 覺得它房間大小還是可以的。 早餐國際化一點， 老城區local的酒店，它早餐不適合我這個中國來的客人（雖然平時也是在上海常吃麪包，沙拉等西餐的）。交通方便，很多公交路過。一樓隔壁餐廳的晚餐也很棒， 還有酒吧。

Schönes Zimmer, wir haben gut geschlafen auf einer guten Matratze. Einziger und vielleicht auch ein wichtiger Minuspunkt ist die Dusche. Man sollte sich beim Abseifen und Abduschen festhalten da der Duschboden sehr glatt ist.

Good business hotel with nice breakfast. Nice bathrooms with a good walk in shower. Soap and shampoo etc. all in handy dispensers. Bed with just the right firmness. Good sound proofness of rooms. Rooms are not huge but very well organized. Plenty of outlets and large flat screen TV. Will book again if closeby.

We travel with the whole family very often. I have a silver status in Accor Hotels, Ibis Card and my wife is a member of the Accor hotel chain. I have been working in the tourism industry for several years. Before going to this hotel, we stayed for a few days at the Ibis Styles hotels in Milan, Italy, at the Ibis in Lugano, Switzerland and also a month earlier at the Ibis in Nuremberg, Germany. Unfortunately, we are faced with a terrible situation in this hotel, the solution of which is only! the dismissal of this employee, who allowed himself, one can say, fraud actions! Situation; I reserved a hotel through the Accor Hotels application and left my card details. We arrived at the hotel with the whole family and paid! for the room immediately at the reception. After the payment, I asked for an invoice for this payment as it was a business trip. To this, this employee asked me for my debit card, took it in his hands and began to rewrite my personal data somewhere! I was in shock! I asked what are you doing? To which he replied to me that ”I should write down your card details to make you an invoice”. Why, I asked? Do you already have the data of my another one debit card in the Accor Hotels application and why can't you take the card data from there? Why do you need my second debit card details for an invoice at all? This is the first time I have encountered such a situation that someone takes client debit card into their own hands and rewrites personal data from it! I demanded him to return my debit card and this employee refused to do it! He refused to return my personal card! You understand! He refused to return my personal card and threatened that he would cancel my room reservation and payment for the room if I did not give him my personal payment card details! He started saying that you don't understand how the system works in Germany and you, that is, we are wrong! When we were at the Ibis Styles Milan and Ibis Lugano Swiss for three days ago and no one took my payment card in their hands and did not try to rewrite personal data from it! I have invoices for each month from the Accor Hotels chain and I know what the process of receiving them looks like! We were shocked! Have you ever faced such a situation! Horror and shock! After that, we started shouting and already addressing other hotel employees, this hotel employee threw us a payment card and quickly left! He just runaway! Another employee gave us a card to enter our paid room and told us verbatim - Go to your room! Get away from here! That is, he just sent us away from the reception desk to our room! We were shocked! Never before in our experience have we encountered such a thing! I work in tourism and could not imagine this situation! We wanted to call the police, but this employee just disappeared! I appeal to Accor Hotels to resolve this situation and dismiss this employee! As a silver member of the Accor hotel chain and the owner of the Ibis card, I demand that this employee be pu

Well I’m gonna write this review before the morning to see how breakfast is because as of now the overall experience with had with the front desk receptionist wasn’t the most pleasant. Check in went pretty smooth, when I booked it said we would get 2 free drinks due to being a silver member, well she gave us 3 since it was 3 of us, one being a child. We requested 2 key cards for both adults and once we got to the room neither keys worked. We checked the bathroom once we got in the room and only had 2 towels, floor towel and medium towel. We pulled out the sofa bed since it was 3 of us and wanted to have comfort. Well one of us went down and requested extra towels since we were short and some bedding for the sofa couch. The receptionist Marianne Holzer stated that because it was only 3 of us we did not need extra towels and that the room we booked was only for 2 which on the site showed it was for 3 people with a pull out sofa. Marianne Holzer started off okay but it ended up that she was not so friendly at all. She knew when we checked in it was 3 people and when explained that we didn’t have towels it was an issue. Last hotel we stayed at was very accommodating with towels since we did have an 8 year old with us who uses his own towel. Just confused what the issue was.

一切都很完美。我們得到了一個不錯的房間,但不幸的是房間裏有強烈的香水味,我和我的搭檔受不了,但接待處立即改變了我們的房間。房間很寬敞,牀很大很舒服。一切都很乾淨,早餐也很完美。工作人員很友好,一直微笑。我們認爲去市中心的交通將是一個挑戰,但在相反。坐巴士到市區有兩個選擇。酒店附近還有超級標誌和餐館。我強烈推薦這家酒店。

這家酒店地理位置優越。位置和評價都很好，工作人員非常樂於助人。當我遇到一個小問題時，他們迅速解決了問題並確保我完全滿意。