Hotel is named now: elaya hotel regensburg city center ehemals Arthotel ANA Aurel Super hotel. Wij zochten met spoed een tussenstop rond 22.00 en toen hadden ze nog 1 kamer die ze eigenlijk niet verkochten omdat die kamer geen werkende tv en WiFi hadden. Goed genoeg voor ons want we kwamen rond 02.00 aan. Kregen de kamer voor een goede prijs vergeleken met de normale prijs €80,- Kamer was heel mooi en schoon. Ruikt nieuw. Midden in het centrum met restaurantjes en bakkers eromheen. Personeel is vriendelijk en je kan gratis koffie meenemen voor onderweg. Erg schappelijk. Bedden slapen heerlijk. Douche geeft veel water af dus goede waterdruk! Fijne tussenstop. Bedankt!
One of the best hotels I have ever been to, professional service! thanks to Mr. Miled from the reception.🤝🤝🤝 Helpful, nice, friendly. Modern hotel, nice, large, clean rooms. But the service was very nice, most importantly.👍👍👍.....
假日酒店 - the niu, Sparrow 雷根斯堡坐落於雷根斯堡中心地段,距離Schloss Thurn und Taxis和聖宜美拉修道院不到 5 分鐘車程。 此酒店距離雷根斯堡大學 1.1 英里(1.8 公里),距離Danube River 1.3 英里(2.1 公里)。您可利用免費 WiFi、自動售貨機和自行車停放區等便利服務和設施。您可以到服務假日酒店 - the niu, Sparrow 雷根斯堡住客的餐廳享用一頓美餐,也可以到小吃吧/熟食店逛逛。您可以到酒吧/酒廊,點一杯喜歡的飲品,暢飲一番。自助式早餐(收費)供應時間為:週一至週五 6:30 至 10:30,週末 7:00 至 11:30。特色服務/設施包括大堂免費報紙、24 小時前台服務和行李寄存。酒店提供停車設施(車位有限)。有 258 間空調客房提供平板電視;您定能在旅途中找到家的舒適。提供免費無線網絡,方便您與朋友保持聯繫;衞星頻道可滿足您的娛樂需求。浴室提供淋浴設施、吹風機和牙刷和牙膏。便利設施包括保險箱,每天提供客房服務;還可應要求提供免費嬰兒床。
訪訪客2023.06.21
Schönes Zimmer, wir haben gut geschlafen auf einer guten Matratze. Einziger und vielleicht auch ein wichtiger Minuspunkt ist die Dusche. Man sollte sich beim Abseifen und Abduschen festhalten da der Duschboden sehr glatt ist.
Good business hotel with nice breakfast. Nice bathrooms with a good walk in shower. Soap and shampoo etc. all in handy dispensers. Bed with just the right firmness. Good sound proofness of rooms.
Rooms are not huge but very well organized. Plenty of outlets and large flat screen TV. Will book again if closeby.
Well I’m gonna write this review before the morning to see how breakfast is because as of now the overall experience with had with the front desk receptionist wasn’t the most pleasant. Check in went pretty smooth, when I booked it said we would get 2 free drinks due to being a silver member, well she gave us 3 since it was 3 of us, one being a child. We requested 2 key cards for both adults and once we got to the room neither keys worked. We checked the bathroom once we got in the room and only had 2 towels, floor towel and medium towel. We pulled out the sofa bed since it was 3 of us and wanted to have comfort. Well one of us went down and requested extra towels since we were short and some bedding for the sofa couch. The receptionist Marianne Holzer stated that because it was only 3 of us we did not need extra towels and that the room we booked was only for 2 which on the site showed it was for 3 people with a pull out sofa. Marianne Holzer started off okay but it ended up that she was not so friendly at all. She knew when we checked in it was 3 people and when explained that we didn’t have towels it was an issue. Last hotel we stayed at was very accommodating with towels since we did have an 8 year old with us who uses his own towel. Just confused what the issue was.
We stayed at the hotel for 2 nights, a Friday and Saturday night. We loved the place and their friendly atmosphere. Our room was nice and modern, with a large bathroom. The staff was friendly. The dining area was pleasant with an outdoor courtyard and tables and chairs. The breakfast was healthy and delightful, coffee excellent, and there were gluten free and vegan options for those that needed it. The hotel is situated sideways on a narrow, cobbled street in a kind of courtyard. We drove and the parking is easy -- parking garage with car entrance on a bigger street parallel to the narrow one -- and an people entrance right at the hotel door -- and we got vouchers for 10 euro parking a day (rather than 14). And yes, as people have said, there is a nightclub in the same courtyard. It was not hot out so we left the window closed -- the soundproofing from the windows was excellent and really didn't hear anything that kept us awake. And yes, the staff does leave at 8 -- we used our room key to get in and to use the elevator at night.
Unser Zimmer war sehr düster, aber funktionell, groß und praktisch eingerichtet. Beim Personal war keine Mitarbeitende zweimal zu sehen, es gab einen ständigen Wechsel junger - freundlicher - Menschen. Allerdings keine ”Profis”. Unsere Anfragen zu Anreise mit öffentl. Verkehrsmitteln konnte nicht beantwortet werden. Ebenso unsere Bitte nach Süßstoff beim Frühstück. Das Frühstück muss komplett selbst zusammengestellt werden, incl. Besteck, Teller etc. Schlecht war, dass es ab 20 Uhr keinen Raum im Hotel gab, an dem man sich aufhalten kann. Der ”Frühstücksraum” war versperrt. Einen Getränkeautomat etc. gab es nicht. In der Nähe gab es auch kein Ladengeschäft, in dem man ein Getränk hätte kaufen können. Ich habe deshalb unter Tag vier Bier bestellt und auf Zimmer gelegt. Für diese vier Bier wurden mir über 20 € berechnet. Bei unseren Freunden war in der Dusche ein Duschvorhang, der am unteren Rand braun und unansehlich war.
SSimoneWir wurden äußerst zuvorkommend empfangen und auch sonst war der Service herausragend gut. Besser geht es wirklich nicht. Wenn wir nochmal nach Regensburg kommen, dann werden wir unbedingt wieder kommen.
Ansonsten zu bemerken : es gibt eine Tiefgarage und weiteren Parkmogkichkeiten, incl Ladestationen für E-Autos. Ein Lift ist vorhanden, Sitzmoglichkeiten (besonders für Raucher interessant) im Außenbereich, alles tiptop sauber und stilvoll eingerichtet. Kann man nur empfehlen 👍🏼👍🏼👍🏼👍🏼👍🏼
Direkt gegenüber eine vortreffliche Trattoria - Trattoria Sorano : Tischreservierung zu empfehlen -
PpurulenceNice hotel, if you manage to bypass check-in, total chaos.. Worst check-in experience in my entire life among many hotels in different geographies. Service personnel(reception and their manager I suppose) in this hotel not worth even ”1” star. Otherwise, hotel amenities are allright for it`s class.
訪訪客We travel with the whole family very often. I have a silver status in Accor Hotels, Ibis Card and my wife is a member of the Accor hotel chain. I have been working in the tourism industry for several years. Before going to this hotel, we stayed for a few days at the Ibis Styles hotels in Milan, Italy, at the Ibis in Lugano, Switzerland and also a month earlier at the Ibis in Nuremberg, Germany. Unfortunately, we are faced with a terrible situation in this hotel, the solution of which is only! the dismissal of this employee, who allowed himself, one can say, fraud actions! Situation; I reserved a hotel through the Accor Hotels application and left my card details. We arrived at the hotel with the whole family and paid! for the room immediately at the reception. After the payment, I asked for an invoice for this payment as it was a business trip. To this, this employee asked me for my debit card, took it in his hands and began to rewrite my personal data somewhere! I was in shock! I asked what are you doing? To which he replied to me that ”I should write down your card details to make you an invoice”. Why, I asked? Do you already have the data of my another one debit card in the Accor Hotels application and why can't you take the card data from there? Why do you need my second debit card details for an invoice at all? This is the first time I have encountered such a situation that someone takes client debit card into their own hands and rewrites personal data from it! I demanded him to return my debit card and this employee refused to do it! He refused to return my personal card! You understand! He refused to return my personal card and threatened that he would cancel my room reservation and payment for the room if I did not give him my personal payment card details! He started saying that you don't understand how the system works in Germany and you, that is, we are wrong! When we were at the Ibis Styles Milan and Ibis Lugano Swiss for three days ago and no one took my payment card in their hands and did not try to rewrite personal data from it! I have invoices for each month from the Accor Hotels chain and I know what the process of receiving them looks like! We were shocked! Have you ever faced such a situation! Horror and shock! After that, we started shouting and already addressing other hotel employees, this hotel employee threw us a payment card and quickly left! He just runaway! Another employee gave us a card to enter our paid room and told us verbatim - Go to your room! Get away from here! That is, he just sent us away from the reception desk to our room! We were shocked! Never before in our experience have we encountered such a thing! I work in tourism and could not imagine this situation! We wanted to call the police, but this employee just disappeared! I appeal to Accor Hotels to resolve this situation and dismiss this employee! As a silver member of the Accor hotel chain and the owner of the Ibis card, I demand that this employee be pu