里賈納Ready Park附近酒店

Everyone was very friendly, had issues in the room, maintenance was exceptionally friendly, going above and beyond to teach us how to fix if there were any other issues. Carl at the front desk was very accommodating and helpful, very efficient check in. Misha the manager even spent her personal time to chat with us and share our experiences with her. Thank you Seven Oaks!!

作為萬豪會員，我們被安排到了一間套房。如果你對一家有新傢具、有很多塑料製品的酒店感興趣，那麼這個酒店可能會讓你失望。然而，如果你住一個環境優雅，有吊燈，有木制傢具，有一個打開時會亮起來的壁櫥，還有關心你的員工時，那麼你就不需要再繼續找了。就在市中心，從機場打車15美元就能到，這家宏偉的酒店不僅吸引像你我一樣的普通人，有很多政要、政府首腦、名人們也都慕名前來。它甚至提供了皇家套房、總理套房和總統套房，以及為那些非皇室成員提供的各種客房。

酒店就在一號高速邊上，很方便，有水上遊樂設施，我們開車停留一晚，沒有去玩，但應該很不錯的。酒店很新，房間裏面有小廚房，旅途需要的東西都有，值得推薦。

服務非常好。早餐室的工作人員很棒。我們從未有過這樣的愉快的體驗,在那裏提供了補充早餐。食物很好吃。 房間乾淨寬敞。工作人員很愉快。 一定會再次入住。

我們來了一個迷你家庭度假,我們的住宿非常棒。騎手遊戲的班車停在酒店,很棒,我們不用擔心往返比賽。前台工作人員非常友好和樂於助人,餐廳的工作人員也是如此。游泳池溫度是家庭跑步,使我們在那裏的時間非常愉快。我們一定會再次入住這裏。

房間特別大，床也很大，一個人住很舒服，前台服務態度特別好，我們是半夜到的，前台小哥依然是微笑服務.

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.