Basecamp套房雷夫爾斯託克

我們的雙臥套房有三層。入口在二樓，沒有電梯。二樓有兩間臥室、兩間浴室和洗衣房。上一段樓梯，是客廳、廚房、餐廳和化妝間。 房子整體來說乾淨整潔。但當我們準備睡覺時，發現枕頭下有幾縷頭髮，這讓我們很不舒服。 我們知道那不是我們的頭髮，因為我們在準備睡覺時看到了，然後拿起枕頭抖了抖；這張床還沒有人用過。 然後我們打開毯子檢查，發現被子下也有一縷頭髮。 管理階層為此道了歉，態度也很誠懇，但這並沒有改善我們的入住體驗。 枕頭下的頭髮讓我們覺得床單可能沒有換過。 其他一些問題：百葉窗的頭軌鬆了，打開百葉窗時就掉了下來。 廚房裡似乎提供了食用油/調味品，但裡面空空如也。 總的來說，如果不是床單上的頭髮，我可能會給這次住宿4.5顆星。這讓我們所有人都感到非常不安。

I really wanted to love Basecamp at Revelstoke, the idea is brilliant. If you need help they’re just a whatsap away. The rooms are lovely and spacious and the rooftop hot tub is such a great bonus with the snow capped mountains in the distance. Unfortunately we arrived to a bathroom that had bloodstains on the wall. We complained and were promptly moved to another apartment which we appreciated. However the second apartment also had blood stains on the wall. We were too tired to move again, but it was very disappointing. I would recommend them, just check the cleanliness of your apartment first.

Place is completely new, at least to us! State of the room was super sparkly clean & modern with marble countertop even. And also a huge room with enough space to open up 2 large luggages fully without feeling cramped. Easy and very responsive agents to communicate with.