雷克雅未克Gunnarshús附近酒店

Guy and girl working inside here are good people doing their best. Premises are good But. WARNING!!!!: the owner is horrible. She has really bad business manners, generally puts her clients in very bad monetary situations sometimes (check here and TripAdvisor for these reviews and you won't choose to book here I'm sure, I wish I had done that) Om my arrival day I was locked out at 2.30 am because the hotel didn't send the entry code to me and THERE WAS NO EMERGENCY NUMBER TO CALL. If says on the website after 21.00 you check in with a code. But no code in my email. I had to pay over 200€ total extra to go to another room, by taxi. Since I had an E-sim I could Google for a taxi and call via Skype luckily because the streets were empty and no public wifis. Standing in arctic winds alone in Iceland! All the hotel's fault. She tries to tell me I should have emailed them about a late arrival which there was NO INFO about in the confirmation and generally just blames me for the whole situation when clearly its the fault of the hostel. Horrible owner. She could have given me a refund for the first night as I politely asked but she refuses and simply blames me and *******. Horrible manners not caring about anything except some 50€ for 1 night Please use your money better and book B47 bus hostel instead-much better people working there, perfect for all excursions and transfers etc. Maria in B14 does not take care of the guests if something happens so better to go to a different place to avoid being treated horribly losing your money. So go to B47 instead.

酒店位置不錯，就在bus 1附近，我參加torll的旅行團，bus1是接客第一站，可以第一個上車挑個好位置。周邊商業氛圍也不錯，教堂，託寧湖，觀鯨港口都可以步行到達。酒店乾淨，暖氣足。

Buenas habitaciones y baños suficientes y limpios para todo el mundo. La cocina pequeña y poco equipada lo cual en Islandia es un inconveniente porque muchas veces se come de súper. Tuvimos el desayuno incluido dos noches y muy sencillo, aunque variado y suficiente.

賓館的大門是玻璃門,門鈴一按就會響,電梯按鈕可按三樓大堂。;馬上對了,辦公室有主人(移民冰島20+年)在客房經理的周圍顯示+wifi連接PW貼在經理室旁邊的牆上。面積佈局=共享浴室/廁所招待所的典型佈局。傢俱:如果你想體驗宜家的一切,這家旅舍的桌子、椅子、櫃子、洗漱用品、牀架、窗簾、洗手檯...等都是宜家的99%,甚至牀罩和牀墊(彈簧盤繞)都是宜家的。單人房大小:足夠停放一輛大尺寸轎車,有足夠的空間讓你騎單車到處轉,我的房間有水槽/鏡子,櫃子(1.5metre寬),單人牀有彈簧口袋,側桌有燈。牀邊的金屬加熱,可以享受舒適的夜晚。廁所幹淨,可以接受--沒有尿漬或糞便氣味(我懷疑它經常被清洗)。淋浴區域的光線比較低,有些淋浴區域的鏡面(光線明亮)較大,最好檢查一下你想用哪個淋浴。有些淋浴房的瓷磚似乎被“粘土”覆蓋,但進一步檢查-似乎被硫垢覆蓋。水淋浴聞起來像臭雞蛋,但它的天然硫磺火山水出現,並得到一些時間適應它。()101 賓館位於中央附近 24/7 雜貨商叫1011,與7-Eleven相似(食品飲料、新鮮水果、香蕉、麪包、火腿、奶酪(足夠全家出遊的食品)。除了雜貨商,在旅遊接送點列出的bustop 10旁邊,如果想遊覽geysars或徒步旅行的路,這裏大概有9家亞洲餐廳位於這個區域的10-150meters之內;它們總是滿滿的--用餐時會有一些噪音。亞洲餐廳=越南,老撾,中東,漢堡店,披薩,意大利,日本)。客房的Wifi連接非常薄弱 - 在食品室區域非常強大。快速變焦電話和遊戲。食品儲藏室:冰箱大,電便攜式爐,許多盤子,2對叉/勺,至少20茶匙。只有1個小碗,電水壺,電視。乾淨的桌子和地板/椅子。食品儲藏室需要更多的碗和勺子來做穀類食品(店主會注意的)

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

五分鐘車程到機場。酒店提供單程車程前往機場,但如果您住在這裏,需要提前預訂。房間寬敞乾淨。浴室很棒。早餐時間安排很早的旅客。總體來說,住宿的好地方!

非常好的老闆，在我們到達后親自服務，知道我們再多住一晚，給我們免費升級，房間都是新的，又親自送我們進房間，服務態度絕對不錯。

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

我可能會給這家酒店3.5,因爲它有點招待,但這種古怪的風格彌補了它。讀了之前的評論,我實際上期望房間會更小。它們雖然很小,但對於單人間來說完全足夠了。我兒子和我每人都有一個地面的房間。如果我再去的話,我會去更高的樓層,因爲人們在窗外使用熱水浴缸時必須關上窗簾。另外,我們在28號和29號房間被洗衣機吵醒了幾次。雖然房間並不便宜,但按照冰島的標準,它們非常合理,我喜歡遠離城市,附近有海港、精靈公園和“Krydd”餐廳。乘坐1號巴士很容易進入雷克雅未克,有些旅遊團在酒店接你。旅遊服務檯非常適合組織我們的旅行(酒店提供的鏈接),以及到冰島的Gateway運行了一次輝煌的黃金圈之旅 - 分別進行了回顧。還有,往返機場的飛車停在那裏,這是一項很棒的額外津貼。我很喜歡早餐--帶粥和華夫餅的冷自助餐。首都的許多酒店根本不提供早餐,或爲此收取很多費用,因此非常受歡迎。餐廳的魚和薯條、魚湯和漢堡都很好,我喜歡那裏的人。這不是奢侈品,但它爲冰島的偉大經歷做出了貢獻。

Kex… Ugh such a frustrating review to write. I really wanted to like the Kex hostel it has its good points, but overall was the worst hostel stay I have had in Iceland. I’ll give you my very detailed opinion. The Bad… -Lacking in the toilet paper department!!! We were on floor 4 there were several private bathrooms with showers and also separate locker room style bathrooms. At 7:30 AM I ran to the bathroom after finishing my business realized there was no TP! Ugh. Anyway afterwards I looked through the different open stalls with toilets. Only 3 toilets on the whole 4th floor had TP! To me having adequate TP is an essential thing. The bathrooms weren’t restocked until 10AM ish. And we aren’t even in peak tourist season. We mentioned the issue to the staff and they said “just call next time you need something” kinda hard to “just call” when you have already done your business in the bathroom and you need something to wipe with! They need to have staff check the bathrooms more frequently. -The kitchen is sad in the “equipment” department. One of the reasons we stay at hostels is to cook our own food. Maybe they are trying to push buying food from their restaurant. I get that they get a lot of traffic. But the cooking pan selection is -Terrible- nasty old pans that the thrift shop would discard. Janky handles, and interior coating mega gouged out. Don’t come here expecting to cook at least on level 4. -No way to make coffee!!! Again they probably want you to pay for their breakfast. But there is no option to make coffee. No coffee pot, machine, or way to make a filter pour over etc. Don’t bring coffee grounds expecting to make your morning brew. There was an electric kettle, but again no way to make coffee unless you brought instant. -The showers need a good bleach and scrub. The walls had black mold growing on them. Considering the fact that Kex was our most expensive hostel in Iceland (we paid 20,906 for a private double, with linens, and shared bathrooms…or $153 US) compare Kex to the Svjarborg in Stykkisholmer $90 US or Halfdan HI Hostel $63 US ( in both we had a private double & shared bath) but both were awesome and had a fully equipped kitchen with decent quality pots, options to make coffee, and plenty of toilet paper. I understand that being in the city we can expect to pay more. BUT I expect that price to include: -enough toilet paper -a means to make coffee -decent cookware. The good… -The location is great. Easy walking distance to the main shops/streets. And the ocean right across the highway. -Awesome “vibe” cool decor, lots of couches/lounge areas. -Entertaining/Social. In the evening there was group song trivia in the main area, and in another a live band. -Our room a private double with shared bathroom was large, and we slept well. (Note: I have never stayed in a “quiet” hostel so I always travel with a sleep soundtrack on my phone and a melatonin) -The staff was all polite In conclusion, I have traveled on 4 contine