珍珠楼附近的雷克雅未克酒店

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

這家酒店有很多事情要做,但它被酒店許多空間的配合和完成所阻礙。總的來說,酒店只是感覺陳舊。所有大廳的紅地毯都褪色和染色,房間裏的木地板有很多損壞,溫泉已經過了它的黃金時期。積極的一點,房間的傢俱最近更新了,碎片很好看,加上我發現牀很舒服。還有,早餐真的很好!酒店的服務也很棒。但是那個spa,ugh。作爲黃金/鑽石會員是一種享受,但水療中心的狀況不佳。最緊迫的是,蒸汽房需要做一些事情,當我們在那裏時聞起來很糟糕,甚至還製造了水療中心的其他部分氣味。但總的來說,水療中心的狀態並不好,到處都是損壞。此外,如果你想探索雷克雅未克,這家酒店的位置並不好,但如果像我們一樣,你想在某個地方免費停車,讓你探索冰島的其他地方,那麼這是一個偉大的位置。

可以的，位置不錯值得入住，下次還會再來，安靜，方便！！！！！！！！！！！！！！！！？？？？？？？？？

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

非常好的老闆，在我們到達后親自服務，知道我們再多住一晚，給我們免費升級，房間都是新的，又親自送我們進房間，服務態度絕對不錯。

在一個可以使用廉價住宿的城市中,優秀的預算選擇。好處包括:舒適的牀上用品,溫暖的環境,維護得很好,有自己選擇的固體早餐,以及良好的窗戶,光線充足。浴室周圍很乾淨,易於管理。這是一家旅館,但我們的房間是一個帶特大牀的臥室空間。我們旅行的最佳牛肉!業主很棒;超級樂於助人。問題:如果不能通過旅舍問題,那麼....可能不是地方。客人安靜,心,體貼。不是派對旅舍。

酒店其實感覺3星級經濟型。但是地理位置很出色。就在商業街。去哪都方便的。房間的隔音不是很好，晚上聊天時候還有人敲牆，當然直接反擊！一股火！

五分鐘車程到機場。酒店提供單程車程前往機場,但如果您住在這裏,需要提前預訂。房間寬敞乾淨。浴室很棒。早餐時間安排很早的旅客。總體來說,住宿的好地方!

The guesthouse itself was nice enough. Note that if you stay in one of the economy rooms, you will only have access to one bathroom per 5 rooms (unless you are willing to walk back to the main house and use one of the bathrooms there). This was not an issue during my stay, but I woke up super early to avoid it becoming an issue. The real issue for me was the lack of communication. I ended up needing to spend an extra 50 dollars on long distance calls because this business failed to check their email or Facebook messages. On top of that, I had to call twice because I was given incorrect information the first time. Note that booking this property is a risk if you book through a third party (Expedia etc) because you may not receive the email with instructions on how to check in (this is why I had to call repeatedly after they failed to answer my emails).

您不會指望這會很安靜，但儘管如此-儘管離國內飛機場很近。值得慶幸的是，沒有太多的進出流量，那裡沒有干擾。房間非常乾淨，照顧得很好，餐廳/酒吧在早餐和晚餐時有很多選擇，而且水療中心非常安靜-當我們參觀時，在任何時候衹有2個人，因此感覺非常私密和放鬆。請要求您的居民折扣。 工作人員都很樂於助人並且令人愉快，但您應該提出問題-例如，我們的預訂包括所有食品和飲料的15％折扣，但這不是自動的，我們不得不對此進行詢問，並發現您每天都需要索取代金券。同樣，在我們的預訂中添加早餐也可以，但是幸運的是，我們在抵達當天提出要求，並因此獲得了不錯的折扣。 定期的免費穿梭巴士往返城鎮意味着出城地點不是問題-可以步行，但僅當您喜歡步行時才行。遊覽和旅行將在這裏接送或使用班車接您，並且他們會在接待處發出關於北極光查看條件的通知，並可能簽約旅行。附近的地熱海灘和露天溫泉很容易步行且便宜。 像往常一樣，在雷克雅未克使用每晚的歡樂時光來獲取飲料的物有所值。 總而言之，這是一個非常令人滿意的住宿。