不論是商務還是休閑旅客,列治文市中心希爾頓惠庭套房酒店(Homewood Suites by Hilton Richmond - Downtown)都能讓您的里士滿之行變得更加美好而難忘。旅客們會發現Stewart-Lee House、Bell Tower和St. Paul's Episcopal Church距離酒店都不遠。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,酒店還為您提供了咖啡壺/茶壺。除此之外,配備有24小時熱水和吹風機的浴室是您消除一天疲勞的好地方。大堂吧旨在為旅客和您的朋友提供一處消遣的場所。除了這些酒店內提供的餐飲服務,離酒店不遠處Lulu's供應的corned beef hash和Millie's Diner(融合菜)、Strawberry Street Cafe(美國菜)的美食,也是來這座城市出行不容錯過的美味之選。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
2024.02.03
My coworker and I stayed here for a work meeting earlier this week. Let me start by saying that the staff was wonderful. This review is nothing against them, but clearly whoever is managing this hotel is not actually managing it. This is hands down the worst-run Hilton property I have ever stayed at, and as a Diamond member, you can rest assured I've stayed at many. 1. I had a Fedex package sent to the hotel and arrive 5 days before staying here. This package contained important items for my work meeting that I could not fit in my suitcase. I had confirmation from Fedex that it had been delivered, yet no one could find it. I asked the post office downstairs, and the Hampton Inn next door if the package may have been delivered there by mistake. Nothing. No one could find it. 2. I went back 3 times to the front desk to get new room keys because they did not work. 3. My coworker found ***** hair in her toilet upon arrival. I am attaching that photo to this review. 4. The gym was poorly maintained. The leg press machine was completely out of order without any signage to indicate that. Another patron (who happened to be a mechanic) was able to semi get it to work again. 5. They might as well not serve breakfast at all if it's going to be that abysmal. At least the oatmeal was edible. 6. My coworker lost power in her room twice while she was trying to prepare for our meeting. 7. There was a weird and unsettling whistling noise coming out of the heating vents throughout the night. Again, staff was lovely, and at least the beds were clean/comfortable, but this place is not being funded or looked after properly by Hilton. Do not stay here if you can avoid it.
位於里士滿,2022-03-15開業的里士滿斯科特區的萬怡庭院酒店,將是您旅途中的不二選擇。著名的景點Veil Brewing Co.、Three Notch'd Brewing Company - RVA Collab House和Reservoir Distillery均可步行很短距離到達。從酒店到Markel Building遊覽很方便,The Republic Restaurant and Bar和Cirrus Vodka也均在附近。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
2024.10.05
What a great hotel. Not just a great city location, but every step was quick and simple. I found a competent and spirited team of workers that were helpful at every turn. There were always guests around the bar for happy hour. The fitness center is big and something you’d expect to find at a big convention hotel. Will be back!
對於想要捕捉里士滿城市風采的旅客來説,里士滿植物園凱悦嘉軒酒店(Hyatt Place Richmond Arboretum)是一個理想的選擇。到Breakout僅需步行很短距離。酒店坐落於Romp n' Roll邊,附近還有很多景點包括Laser Quest和Sky Zone Trampoline Park Richmond。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備和空調,滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。酒店為所有入住客人提供免費停車場。
Tthe_elms+ Good, clean bed + Staff were pleasant +Interior/Exterior Lighting, quiet location +Grounds were nice - but a lot of litter and debris needed to be picked up +Kristen, head housekeeping, was responsive, even doing some of the work other staff should be doing - Spartan appointments - Poor routine maintenance of fixtures - Fridge squealed all night - Lobby Coffee machine broken the whole time. * (This was actually our lasting memory of the place as we checked out. We understand things break, but problem was the hotel had no backup dispensers of any kind.) They should have rented a commercial unit or acquired hot coffee dispensers the very same day it broke! How long has the ”Out of Order” sign been up now?? -In room coffee packets as bad as we've ever encountered (sorry) - The hotel does not offer recycling facilties to guests - The hotel does not practice or train employees to do any recycling-- this is below IHG's own standards - Kit. Sink was clogged - Sink disposer wouldn't turn on - Room sofa and lounge chair well past replacement age. Heavily sunken in and not clean. -All of the laundry machines had very long-term prior use residue built up in them, some had prior-guest debris-- one washer to the point it couldn't drain. So clothes were left pickling in dirtier water than when we put them in. -Considering the number of appliance internal maintenance issues we kept encountering, we didn't feel comfortable drinking from the lobby ice maker or water machines. -Part-time staff (no name given) didn't notate our extended checkout. Unaware of IHG member status. Didn't bother to pull up the room in the computer. Just as if we never made the request. -Other staff couldn't answer basic questions such as about the room charges we didn't recognize - Besides being undertrained compared to other IHG properties, most staff didn't wear name tag or provide their name on the phone. No accountability for ineptitude or needed training. Summary: Not well managed. Overall showed a lot of maintenance deficiencies and staff training issues. More than other properties. Over 40 years of IHG stays.
Start with a 5 - take off 1/2 circle because of the road noise, 1/2 for the poor bathroom setup (the soap shelf in the shower sticks out so you can bruise your back, it took five or more minutes to get hot water in the evening, some lesser issues), 1/2 off for the really dirty nightstand and light, and 1/2 off for no EV charger (c'mon, it's 2024, people stay at hotels because they travel and stay overnight). The beds were reasonably comfortable, and earplugs (the 30 decibel blocking kind) took care of the road noise. The hallways smelled of someone cooking but it was fine inside the room and most of the room was very clean - just the nightstand and light were fairly gross. Breakfast was good (it was not grab and go like they list on the web site) , but somewhat limited. As someone else mentioned, the ”balcony” was a concrete slab we couldn't get to because of a locked sliding door that had substantial air gaps (probably made the road noise worse too). The hotel was inexpensive and we were just passing through. I would stay again if nothing better was available, but I would definitely look elsewhere if we visit Richmond again.