Staybridge Suites 傑克遜

I booked this hotel at the last minute and I'm glad I did. After a long day of traveling, it was just what I needed. They offer snacks/dinner in the lobby a few days out of the week and this was PERFECT for me after getting off of the road. All of the front desk staff were amazing, as well as the breakfast staff. Room was spacious and quiet. The kitchen came with everything you need to prepare meals in your suite. If you don't prefer to cook, restaurants and convenience stores are a 5 minute drive or a 10-15 minute walk down the road.

The staff was very friendly and helpful. The hotel exterior and lobby area was clean, kept up well, and decorated for the holidays. The room layout was super cute and convenient. Unfortunately when we got in our room we saw several dead roaches. They did offer another room and were very apologetic, however we chose to find a different hotel. They refunded us quickly and did not give us a hard time about leaving. I hate having to give this low rating. I think this was just an unfortunate situation. It is obvious that they take care of the hotel, and are working on fixing the issue.

Courteous staff , spotless room , breakfast served every morning overall great stay and service

All of the staff that we encountered were pleasant and helpful. We had an issue with the TV in our room but we able to switch to a new room quickly and without any issue. The location was good and close to the stadium (we were there for the JSU game) and everything was pretty clean and well kept.

The heating unit was making noise on check in and they moved us immediately. The toilet paper holder was falling off the wall. Someone was there within the hour t o fix it

Checking in was easy. The room was clean. I really enjoyed the happy hour. The kitchen attendant was really nice. I slept well, and the bed was comfortable. Breakfast was also good, and the coffee was strong. Overall great experience. I would stay here again.