里瓦德爾加爾達Museo Riva del Garda附近酒店

Just waiting to leave this amazing hotel after a week here. You couldn’t ask for a better location ☺️ Rooms are spacious and spotlessly clean and I had a lovely view over the lake. Staff are so friendly and helpful. Honestly I am very sad leaving this beautiful part of the world and will definitely return sooner rather than later - Grazie 🙏

Hotel is lovely and all good quality. . Our room was an executive liberty and was large with everything you need. Location was perfect for the centre of Riva. Breakfasts were good although rather busy at the chef station. Staff were friendly and helpful. Pool area is clean but just not enough sun beds for the amount of guests. Spa was great which we used when we were unable to go round the pool. Towels and robes available. I would recommend this hotel and would return if I ever return to Riva.

Great service, amazing staff-))) Very beatifull view. It was our best Italy trip with Lido Palace Team. Swimpool and sauna was very improtant for us. In the evening a wonderful musician in the bar. Perhaps only 1 comment-) add more interesting cocktails to the bar-)) Thank you Lido Palace

出了酒店後門就是Garda湖，可以游泳可以帆板，酒店內還有帆板學校。早餐在歐洲以內還算豐富，服務也符合意大利北部的高水準。新樓和舊樓的房間風格差別很大。酒店像一個大公園，各種植物景觀設計都不錯。唯一困擾的是酒店允許攜帶寵物，有很多人都是帶着狗入住，會有狗狗到處小便的現象，個人雖也愛狗，但也會對酒店室內及戶外的衛生有些擔憂……

We checked into the hotel for the second time. The first time was last year. Over the course of a year, the hotel has changed dramatically for the worse. I'll start with the smallest... We were checked into a room that smelled of cigarettes, we called the reception, an employee came and confirmed that there was indeed a smell of cigarettes. As a solution, they offered a room of the same class, but upon arriving at it, it differed from our first room in that our room had floor-length windows, while the proposed one had small windows. we refused. further more interesting..... To get rid of the smell, we opened the windows in our room and went to relax by the pool. We went for a swim in the pool (it’s about 6 meters wide) and from one end of the pool to the other, hotel guests threw a heavy rubber ball (the size of a tennis ball), before this the ball had already hit a little girl in the face, but the players still didn’t stop their fun and hit my wife with all their might in the head... as a result: my wife became hysterical from shock, they called an ambulance and at the hospital they diagnosed a head injury. The lifeguard who was in the pool area also did not react in any way to such dangerous games, and after the incident, when he asked him to show the rules for using the pool, he said that he did not know about such games. The staff, of course, gathered after the incident, but they only offered ice and did not call an ambulance. I tried to convey to the manager that the pool is a recreation area, not a water park. the manager did not react in any way to what happened. the next day we approached the manager to demand money for the remaining days, since we were going to leave their hotel, because we did not intend to continue trying to relax in this hotel. the manager refused. started calling my wife names. she took out her phone to film and record the insults, he began to attack her and threaten her. Ultimately, the manager said that the hotel would never refund the money for the remaining days, and that we should do “whatever we wanted.” To resolve the problem, we contacted the service through which we booked, who offered a reasonable solution to the problem. We provided an extract from the hospital with the diagnosis to the reception and we were refunded the money for the remaining days of the booking. I do not recommend this hotel to anyone, especially if you want to relax and not get injured and psychological discomfort from communicating with such inadequate staff of this hotel.

Message to the owner ……lovely hotel although we haven’t stayed with yourselves but will do in the future The reason i am writing to you is that i am lead to believe (so i have been advised) that the owner also owns the Villa Minerva on Viale Roma next door to the Hotel Vilpiano It would be so nice to see this fully restored as it is such an absolutely beautiful building going to ruin sadly and would most definitely be good for bed and breakfast and cafe in the gardens….if this could be done one day (whatever day that would be) it would be fantastic to see Kind regards and take care to you and all of the staff…Mark from the UK 🇬🇧

We had a lovely week at this small but superb hotel. Set in a quiet area just back from the lake the hotel has 20 rooms and 20 parking spaces which is amazing for a hotel on Lake Garda. The staff were so friendly and helpful too. We chose the Full of Life room which came with a nice balcony and as we booked direct with the hotel we had free use of the minibar. As it was 30 degrees when we were there we were very pleased to have air conditioning in our room which we could adjust to suit ourselves. The included breakfast was amazing: eggs and bacon; a variety of bread and rolls; cold meats and cheeses; a range of fresh fruit, juices and cereals; pastries, croissants and jams; delicious cakes; teas, coffees and fizz. Were we impressed - you bet we were!

我們在2022年8月在這家酒店度過6晚。對不起,但再也不會!!!爲什麼我還要付額外的早餐額外的麪包,平均價格約爲150€?早餐“拉卡”今天不適宜,我們有“葡萄屋”的房間,很老,用,我們感覺到20世紀60年代的重新安置。這樣一個房間的價格完全。急需修復!!!供應商在網上的照片(來自“葡萄園房間”) 不符合現實,房間看起來真的。是的,通常不對,但這裏特別不對。我們感覺迷。

我作爲與樂格爾的教練之旅的一部分入住,因爲這是酒店的最後一分鐘變化,我沒想到太多。如何 - 這是一個很棒的酒店,很棒的房間,房間茶點很豐富,包括咖啡機。淋浴中的情緒照明-非常有趣!食物是令人難以置信的適當的餐廳食物,非常意大利的早餐很豐富,有很多適合有飲食需求的人。工作人員非常非常好。我們到達晚了,吃了一頓美味的飯,而我們的行李被那些呆得很晚的工作人員帶到我們的房間來容納我們。在整個入住期間,工作人員都很棒,早餐女士值得特別提一下,沒有什麼太麻煩,她微笑着迎接每個人。我很想再去一次。這是從湖邊走的路,但我們沒有空閒時間步行過去,所以沒有影響我們。如果他們爲喜歡體面杯的英國人買了一些杯子和牛奶壺,那就太好了。一個說英語的電視頻道也會很好。