Been here many many times over about 20 years... Mostly all for work, once for personal. The many times of coming here for conferences for work since the very early-2000's made me come to love the historic ambiance and value of the beauty. I then brought my wife back for her birthday a few years ago and enjoyed that visit too. Most recently I came for another work trip and everything, from checking in to checking out, the rooms, property, the bar, etc were great. Their valet staff is always on-point, engaging, helpful, and sincerely friendly - As they should be, as they're the first impression of service of such a property. On this most recent visit I was fortunate to get a newly refurbished room. The room had new decor and tile, etc, but really needed a re-design of the layout. The bathroom door swings open to the toilet and if you want to use the sink, you need to play a game of opening the door while walking around it and the toilet. The TV's need a revamp too - They really need to adopt the hospitality type channel management systems other hotels use, with streaming web-based services, like Pluto, etc. The bed was great... comfy and clean. Housekeeping could use some improvement, there were hairs in the bathroom (on towels and around the toilet). The food at the restaurants, bar, and catering are always great here... nothing has changed since my first time regarding this. Overall - Great visit! I'll definitely be back! Oh... And those people who gave a 1 star - Those are extremely rare, non-typical instances that a super-sensitive person experienced... they take to being a keyboard warrior in hopes others will jump on their bandwagon - Read the majority of recent reviews, they're really good. This place is solid, definitely a 4 to 5 star place. Though I'm only giving 4 this time, I've had many 5 star visits here... NEVER A 1 STAR! Those whiners need to find another outlet... and a teddy bear!
不錯
98 評價