Hotel Indigo 羅切斯特城中心

The room itself was great. Spacious, clean and a comfortable bed. But thats about as far as the good went. Hallways were dirty, front desk staff were incredibly rude and gave inaccurate information regarding hotel amenities. Example, we paid for breakfadt for 2 each morning and the first morning we called to see how to redeem it and werr told "that isnt offered here". Confised but shirt on time we left. Later that evening i called to inquire about it and was told by a different person that he had no idea why wed been told that but for the next morning we could grab our voutcher. We did, were met with the same rude worker who literally slammed the voutcher down and walked away. The restaraunt in the building had terrible food and drinks. I felt bad for the solitary worker who was trying to bus tables (still dirty from the night befire) take orders and serve. They ran out of menu items, clean coffee mugs, and paper to go cups for coffee. Would not stay here again