卡樂格蘭德塔爾酒店

Great place to stay if going to Mayo. You don’t have to go outside to get to the buildings at Mayo with the subway level. Food is good for 2 meals a day. There’s room service & deliveries from Instacart if needed for groceries or outside food/beverage source. Personalized concierge service is good. Our stay was 10 days - they accommodated our extended stay flawlessly. My only complaint is the room temperature everywhere; it can be stuffy moving place to place. Take a fan to cool off in your room.

Good breakfast and Ruth Chris steakhouse on property was great. Very comfortable quiet and clean room. Shane and David were fantastic and hospitable. Easiest access to Mayo Clinic. Loved that it was also a historical hotel.

Concierge was amazing! Breakfast and amazing dinner included with stay. Literally across the street from Mayo and Ruth Chris on the first level.

I parked in their ramp for three days while doing business at the Mayo. On the third day, there was an issue and i couldn't exit. Each day I parked there was different with some days issuing tickets and some tapping a credit card in and out. I pressed the help button on the screen that read, "Transaction complete" and a brusk woman answered and though she had the power to let me out, transferred me to their I.T. Meanwhile cars were backed up behind me and I was embarrassed. The call went to voice mail. Then the help button didn't activate the first 20 times or so I pressed it... more cars behind me. When the woman answered again she agreed to let me out only if I came around and went to the front desk. I did. My card had not gone through, not because it didn't work but because on this special day it wanted a ticket to exit. I park in ramps all over the place so I know how this works. I was first made to explain it to someone who couldn't help me and called the manager I asked for in the first place. The manager was unable to explain why the routine changed from one day to the next and had me standing there for 20 or so minutes. I asked to be comped for my inconvenience and got a measly 4 dollars off! Don't park here! The spaces are so narrow I nearly couldn't get in my car and I'm average size. Your car will get dinged and the customer service is horrible. Never parking there again. I told this story to another contractor for the Mayo and he had the same experience some time ago and told them he would never park there, stay there, or have his crew stay there or even eat there again. The way they treat parking customers is rude.

I can’t say enough good things about this place. The staff was exceptional, the room was exceptional and all amenities were exceptional!

We like the concierge services and the private lounge and the amenities that were offered to us. We had an issue with water pressure in the toilet. We left a message and had to call back 4 hours later when no one re. Toilet worked for a few hours and broke again. It was also unclear how to check into the towers. We were taken to the desk but told that a separate phone number needed to be called. The valet assisted with luggage and accepted my tip but then took money from my husband who didn’t know that I already gave a good tip for the amount of work that he did. We were told to move away from the front desk with our full luggage cart. This is where the valet instructed us to be only to be told we were in the way and needed to move our luggage cart away from their front desk. We had to wait for a representative from the towers to come down and bring us upstairs.

Once again, my wife and I returned to the Mayo Clinic for our annual physical exams. As usual The Towers at The Kahler provided the feeling of home. New friends to spend time with in the club room remove the solitude of a usual hotel stay.. Our meals were all outstanding and left no desire to venture out. Located across the street from the Clinic, our refuge was available between appointments. These factors make return trips easy. We already anticipate another stay.

The hotel called me the day before check in, wanted me to have cell phone of concierge so that I could call 15 minutes before arrival and that they would be waiting in the main lobby. They were, the front desk couldn’t see my reservation so they weren’t sure I was in the right place, and that’s because they have the main hotel and The Towers which I was in. The lady finally came, put my luggage on a cart and it fell into a door and damaged it. Then when I actually needed the concierge it went to voicemail 3 times. The place is very posh, and I definitely will stay there again. The service was lacking, and maybe it’s because they were focused on the Indonesian royalty that took up a whole floor, and the rest of the guests took second best. The staff in the luxury lounge was great! They were attentive, and wanted the guests to be well taken care of. Overall, check in needs help, and maybe don’t call the day before and set the expectations for too notch service if it can’t be followed through on. Again, I would stay again, but for the price it fell a little short.

The staff are wonderful and go out of their way to help with anything you need. The lounge is snakes and drinks 24 hrs a day as well as meals. The pool is incredible. Quiet rooms with amazing bathrooms. The hotel connects directly to the Mayo sublevel for easy access. It's luxurious and a real treat. I highly recommend the Towers!