普茨茅斯海岸萬楓酒店(Fairfield Inn Portsmouth Seacoast)

We picked this property specifically because they offered a shuttle in a 10 mile radius according to ******* website. We intended to use this to get to the downtown area of Portsmouth. Upon check-in, we were told they no longer have a shuttle. When I went to the room, I discovered the king bed I paid for 8 months ago was instead two double beds with no couch. The front desk staff was very sweet and explained if booked on *******, there is no guarantee and that Marriott members have priority over room selection. 30 minutes later, they were able to put us in the room we booked. If I come back to the area, I’ll stay downtown since I will now have to pay for parking or an Uber to go there now.

We had a wonderful girls weekend! The hotel location was perfect, not too far but far enough away from the hustle of downtown! The room was great and clean, the beds were comfortable but I found the pillows too soft but that’s just me! A great experience and beautiful memories made!

Mis a part une odeur d'humidité dans la chambre aucun autre point négatif concernant l'hôtel. Literie confortable, réservation pour 4 personnes et 4 serviettes de toilette (suffisamment rare pour être signalé). Petit déjeuner de bonne facture (yaourt Activia par exemple).

Terri on the desk was a wonderful person and very friendly. Was helpful and took care of our check in compared to the first individual we encountered. She was not friendly at all and didn’t even give us a chance to tell her about us getting there a hour and a half early. She was leaving and didn’t really care. So the other staff we encountered was very friendly and kind after our return from the first encounter.

Our bathroom and room was not clean. Mildew around the bath and on the shower curtain. Dirty walls around the sink and toilet. Lots of dust. Ceiling damaged

The property had bed bugs. I was attacked so badly I had to go to urgent care and cancel the rest of my vacation. They denied accountability and still have not refunded my stay.

Nice hotel nearby Portsmouth. Clean hotel. Staff friendly. Great breakfast.

The hotel and all of the facilities were clean and kept in great condition. The staff was friendly (especially the cook who made breakfast)

I enjoyed the room. It was spacious with a variety of seating options. The bed was comfortable. The room was clean and had toiletries I liked the walk in shower. I find the tub showers difficult to get in and out of. The one of the things I didn’t like was that there was no hand soap for washing hands. Had to use the shower gel. Over all it was a nice stay. Wish we had been able stay longer.