坐落於布里斯班南郊的羅克利國際汽車旅館(Rocklea International Motel),會讓您在布里斯班 擁有別樣的體驗,開展一段難忘的旅行。 酒店地理位置優越,駕車至公園路車站僅需6km 。酒店佔盡地理之宜,Oxley Creek Common、Sherwood Arboretum和格里菲斯大學離此都很近。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。酒店的會議廳將熱情的服務與專業的素質完美地結合在一起。提供乾洗服務,為您的旅途省心。
So sad such a good hotel has gone bad. After many years of staying here . It is under new management with zero customer service. On the multiple time we have stayed here in the villa we have always had daily room service and fresh fluffy white towels & face washers. I have even written praising reviews on stays here . But we will not be returning here again. Gone are the daily room service and fluffy towels and face washers. Now it is room service on a 4th night & thin small white towels & one even had a hole in it and no face washers. The blind in the kitchen was broken the corner & had not been replaced. In the bathroom the shower head would keep falling down. The shampoo & conditioner dispenser on the wall were empty. A once full hotel was very empty too, so obviously other people have voted with there feet & wallets. When I spoke to the office attendant & asked if our room service was going to be done like the past I found her manner rude & blunt and she directed me to a cupboard where I could help myself to some fresh towels.
Paid for an upgrade to a room at the back after reading reviews describing noise levels. Glad we did because this motel fronts a busy motorway and still traffic noise at a bearable level from back row room. Room was large and very clean although 2 small living cockroaches in bathroom. Husband found bed to be perfect but I had trouble sleeping on it. You can’t please everyone. When we arrived around 5pm the main door to the office was locked but a fellow, either a customer or worker was sitting on a waiting area seat in the reception area and told me the manager was not there but I could use a side door. That was no problem as within a minute or 2 the manager arrived and I told him who I was and he remembered I had called an hour before to check on the availability of a suite rather than a room. Only thing that stopped me short of giving 5 stars was the manager’s apparent distain at having to serve a customer. The dear man couldn’t have looked or come across to me as more put out by having to attend my booking. He offered very little information. When I asked about the wifi password ( wifi did not work at all by the way, even with instructions ) he disinterestedly told me it’s on the back of the key. Also on the back of the key was information on what to do if the tv gives a no signal message. I don’t know why he couldn’t be bothered to explain that. So all up, he was a very poor ambassador for the motel and could easily, single handily ruined the start of someone’s vacation vibe with his “ can I just get this over and done with” vibe. I maintained my chirpy and happy disposition in the meagre attempt of cheering up this poor soul. Alas, it wasn’t to be although when I asked about distances /directions to a venue we were to attend, old mate, worker/customer was all for telling me everything I needed to know. Thank goodness I had him to share the information I needed because once that key was in my hand, Mr manager had done his part and no further talk appeared to be necessary! Maybe HE needs a holiday? Other than that, the suite was suitable for a longer stay with microwave, cooktop, kettle and mini fridge/freezer. There was adequate crockery , cutlery, pans, toaster and washing up items to be able to prepare food for 2. We only stayed the one night and did not eat dinner or breakfast from the dining room on site. I knew about the dining room from reading reviews, not Mr Manager.