洛克維爾萬怡酒店

It would be nice if you had free breakfast as many others do..,

The front desk check-in staff was friendly and efficient but our stay went downhill from there. We were there for four nights and our room was only cleaned once. So no clean towels, no in-room coffee unless I went to the desk and asked for it and no free coffee in the lobby. When I brought it to their attention, the desk staff just said, "Oh, your room was scheduled to be cleaned." Clearly not concerned.

Room was clean Bed mattress was a bit lumpy & worn out Sliding doors do not open! No bathroom toiletries provided No way to hold water in the sink while shaving No microwave oven Staff were friendly Shower had little water pressure- took forever! Not too bad, overall, for what I paid I guess.

Fine for a quick two nights, clean enough, though I was surprised that there was no maid service after the first night, so beds were unmade, no new towels etc. Was disappointed there was no bar light fare offered in the evening, although it says online that the bar is open until 10 pm. (One of the reasons we chose this hotel was so that we could gather together at the bar after coming home from our afternoon event).

The staff were very pleasant. That's where it stops. The room was very dirty as was the shower and bathroom areas The hallway carpeting is filthy and stained The person at the front desk stated there were lots of lights in the parking lot areas for safety...there were NONE! She also stated when asked about security cameras, there are NO SECURITY CAMERAS anywhere on the inside or outside of the property. Totally unacceptable.