魯爾蒙德Grieks Restaurant Akropolis Roermond附近酒店

我們多定了一個房間，小夥子一點都無法negotiation，好吧，雖然不能怪他，但是心情不是很好

Fourth stay for our family here. Very large rooms with small kitchenettes. All very clean and comfortable. Breakfast is main building is good. We didn't use the restaurant, but we had two really nice evening meals at the fantastic Beach Club, just a short stroll away from hotel (reservation required on sunny days). No airconditioning in rooms, but we were in garden suites and they were cool (even with 30+ degree weather). We rented bikes (excellent quality) from the hotel which is highly recommended with all the different cycle routes in the area.

Der Empfang ist schon der gute Start. Das Personal ist mega freundlich. Das Zimmer bzw. die Suite - klasse! Modern, groß, vollumfänglich ausgestattet. Alles toll. Auch komplette Küche eingerichtet ist dabei. Gut, dass uns die Betten zu weich waren....ist Ansichtssache. Die Drinks an der Bar waren erstaunlich gut! Den Gin Tonic hätte keine Bar besser hinbekommen. Das Frühstück....äh....ja....Jugendherberge! Das beschreibt es vollumfänglich. Man bekommt was. Kantinenflair, Kantinenqualität. Nun ja. Die Lage des Hotels ist top!

A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe

Very clean, super design hotel. The kitchen leaves room for improvement. Price-performance ratio could be improved. Nevertheless, a suitable hotel for a short trip. The staff in the restaurant are overwhelmed with the number of seats.

市中心可愛而特別的酒店(改建的修道院),員工友好,房間很乾淨!價格對於整體體驗來說有點高,目前酒店收取的旅遊稅比實際高得多[收費5,- pppn,真的是2,35 pppn),酒店可以嘗試在預訂高級房時把你放在舒適房裏。停車太貴,從市中心步行5分鐘就可以免費停車(Sittard是一個小鎮)。自助早餐對於它的實際來說太貴了,浴室大多是開放式的。

可愛的酒店,非常樂於助人,友好的接待人員,很棒的啤酒,但不幸的是,如果你不吃肉或乳製品,你會像我們一樣掙扎,工作人員知道我們預訂時是素食主義者,這也是我們的第二次訪問。第一次我們受到很好的對待,有很好的選擇,但出於某種奇怪的原因,我們在第二次訪問時幾乎沒有任何選擇。我們住了兩個晚上,兩個晚上都吃同樣的晚餐。早餐在我們的第二次訪問中沒有得到任何考慮,對替代的火腿和奶酪感到失望,我們不得不問工作人員當時我們得到了什麼。在我們第一次訪問時,我們有豆子和散列棕色,我們認爲我們會再次得到,但沒有。餐廳的工作人員很年輕,不想建議任何幫助。午餐時,我們所能吃的都是薯條,因爲所有的菜單都顯示了很多肉類選擇,沒有別的。很難接受我們的世界正在變化的方式,有多少人可以免費或過敏,但在這裏會掙扎,很抱歉。真的希望酒店能提供更好的菜單,讓每個人都選擇不僅僅是肉和素食。

這家酒店真的很美!中間的森林:晚上還散步到鐵河,看見野。很棒的福利,有游泳池和沙!房間夠寬,室也好,沙發dispenser不好,很遺,因爲好,餐廳:清,地圖,美食品。工作人員應該給奶提供一些更多解釋,比如,當我向主管要求新杯紅酒時,他先檢查了,是否真的使用了😉,我想不體驗。但是,總之,我已經很友好了!