Had an absolutely wonderful stay at Hidden Lodge Queenstown Only a 5 minute drive from the heart of town and central to all the local highlights that you will want to visit - make sure you take the 40 minute drive upto Glenorchy for some beautiful views. The property itself is immaculate with a homely feel but with everything you need. Shared spaces of dining room, comfy couches in front of a fireplace, sauna and even a hot tub! The rooms are comfy with everything you want after a day of exploring Queenstown. Super comfortable bed, strong hot shower and an incredible view from every window. As previously said by other guests - the highlight are the hosts David & Wendy. Knowledgeable and engaging locals who are happy to provide tips and suggestions to ensure you enjoy your trip to the fullest. David makes a great coffee and breaky and has plenty of wine knowledge to help you find the best wines in Queenstown, and Wendy is just a ray of sunshine who makes sure you feel at home while also giving the greatest tips on local restaurants and bars. Thankyou so much for a wonderful stay - I will definitely be back - maybe for Spring or Summer! Do yourself a favour and stay here when in Queenstown - you won’t regret it!!
The restaurant was nice and food was good, that’s the only nice thing I can say. Our room with a view was right on top of the car park. No privacy whatsoever and the view had a big tree in front of it. Not quite what we expected for $330 a night and it gets worse, please read on. On arrival and needing to use the bathroom I quickly found out the toilet brush has not been cleaned in months, it stank the whole unit out. It was filthy!! I complained immediately to a staff member outside the unit doing cleaning rounds. They sent a cleaner up to re clean the bathroom and get rid of the smell plus they replaced the brush. We were not offered a clean room, I was almost sick 🤢 at the time and I really thought that was the least they could do, that brush was disgusting and it will be forever imprinted into my memory. 😩 There was also Mould growing in the corner of the bath/shower, the place is not cleaned properly. The beds were hard and uncomfortable, they charge $20 a night for you to park your car and they take $200 bond at the beginning of your stay, charge you the $10 exchange rate and when you go to get your money back they charge you another $10 to give it back. A $330 room turn into a $360 room. Do yourself a favour and stay somewhere else. No photos as it is a memory I hope to forget.
A wonderful experience overall! Fantastic service and a great location. The wine tasting was a nice touch but was more of a get together than a wine tasting. Single beds are a bit on the smaller side but besides that the rooms were great. Would definitely stay here again!
The view across the lake to The Remarkables was amazing. Easy carparking - important in Qtown, however our room would not have been suitable for anyone who finds stairs a problem. The room set up was excellent and we enjoyed having a gas fire. Staff were friendly. We had a suite and enjoyed seperate lounge/bedroom. A small shub/shower meant a bath could be had by one. A brisk 15min walk to CBD. 6th trip to Qtown in 2 years and I would come back to Pounamu
皇后鎮皇冠假日酒店坐落在皇后鎮市中心,俯瞰 Wakatipu 湖,遠眺 Remarkables 山區。在湖邊,皇后鎮皇冠假日酒店白色混凝土與玻璃組成的層狀結構非常引人注目,這也令酒店的許多客房可以看到湖景或山景。在您踏進色彩鮮明的大堂的那一刻,您會收到酒店的熱烈歡迎。您可以徑直前往別緻的客房休息,我們會將您的行李送到客房。坐落在瓦卡蒂普湖邊,皇后鎮皇冠假日酒店坐擁了皇后鎮旅遊景點的核心地帶。從酒店步行到 Skyline 纜車衹需 5 分鐘,到皇后鎮機場也僅需 15 分鐘車程。酒店距 Central Otago 釀酒區域為 20 分鐘車程。酒店對雞尾酒非常熱衷,因此當您進入私密的 Bed 酒吧時,呈現在您眼前的組合定會讓您驚喜萬分。或者您可以邀請客户在晚餐前一起到豪華、半私密的 Martini Room 喝上幾杯,這裡是 Threesixty 餐廳和酒吧的一部分。晚餐是一件激動人心的事情,柔和的木柴和閃爍的火光讓本地的季節性食譜增色不少。您不妨試着嚐嚐新西蘭本地的綿羊肉。皇后鎮是户外運動愛好者絕佳的旅遊勝地,同時也是召開振奮人心的會議的好去處。酒店的 4 間會議室總共可接待 150 人,同時閑暇時間的服務也一樣不少。皇后鎮皇冠假日酒店禮賓部經理為Les Clefs d'Or成員,對於客人的任何問題都能完美解答。
訪訪客2023.07.09
We are a family of three and we spent nine nights at the Crowne Plaza in Queenstown. The hotel staff are very friendly and helpful and the hotel is in a great location but these are the only positives. We had complimentary breakfast for nine days but didn't eat it once during our stay. We attempted breakfast but it was well below average. I can recommend the orange juice but we much preferred to go elsewhere for our morning coffee and a bite to eat. We also ate at the restaurant on the first night but that was enough for us. This was also below average and we never returned during the remaining eight nights. The hotel is very much a three star hotel standard. It's an ageing property with small rooms and very limited hotel amenities. The hotel isn't cheap and I would say that it doesn't represent good value for money. This is one of the worst IHG hotels that we have visited. We were actually looking forward to leave, which was a shame as Queenstown itself is stunning. We are now spending a few nights in the Hilton Hotel in Auckland before returning to Australia. In all honesty we all had a huge smile when we checked in to the Hilton and felt so relived to be back in the type of hotel that we are used to.
This is a regular with us so that really sums up our opinion of the Mercure Queenstown. We come for an annual Seminar every Sovereigns Birthday Weekend for years other than during lockdown and feel it delivers in every way. The price increase in things like room service hurts but that just seems to be hospitality in NZ now.