2024 年 9 月,位於小巷中的 Hotel Vilon 其華麗的室內裝飾令我們感到驚喜!可愛的工作人員非常熱情,為我們預訂了白色出租車以供我們離開,但我們確實依賴自己的餐廳。飯店房間非常舒適寬敞,景色優美,大廳盡頭還有露臺。 很乾淨!早餐很美味,自助餐選擇多多。華麗的休息區和漂亮的古老世界酒吧。唯一的缺點是在整個羅馬你都能聞到下水道的味道。我立刻告訴前台,他們在大廳裡放置了巨大的油芯瓶。我們打開了空調,這樣就消除了異味。
原文由 Google 翻譯
來自住宿之回應: Dear Sharon, Thank you for taking the time to share such a detailed and thoughtful review! We are delighted to hear that you enjoyed our beautiful interior, comfortable rooms, and the lovely amenities we offer. It is also a pleasure to know that you appreciated the wide range of delicious dishes prepared by our Pastry Chef for breakfast. We hope to welcome you back in the future for another memorable stay. Sincerely
A very charming hotel with refined design, every detail is worth to contemplate! The room is stylish and comfortable, the room’s terrace is a masterpiece. We enjoyed the radio with Italian music, it immersed us in the vibe of Rome. The food is excellent, especially breakfast. The tableware deserves special praise! The patio is so cosy, we liked spend there our breakfast. Receptionists were very kind with us, except one moment, when we asked to book a table in a restaurant, and we were told that we dont need a reservation, cause we would find easily a table, not a lot of people. And as a result we came to the restaurant and there were no place. Anyway, we enjoyed a lot our stay in Vilón and beautiful Rome.
翻譯
來自住宿之回應: Dear Юлия, thank you for taking the time to write about your pleasant experience at the Vilòn. I appreciate it very much and I am also pleased to read you liked the space and the breakfast. The whole team and I are working hard to provide the best service and your words and satisfaction are the best reward to us. We hope we will soon have the chance to welcoming you back to your Roman House. Martina Avitabile, General Manager
訪客
入住日期 2024年10月
其他
2.0/10
發佈於 2024年11月7日
Martina Avitabile - 我之前諮詢過提前入住的問題,在和你們的員工電話溝通後,我拒絕了1600歐元的提前入住費。他們告訴我,如果房間空著,就可以安排入住。我沒注意到你們巧妙地把日期改到了24號,即使我明確地回答說“不,我25號到”,你們應該在辦理入住時通知我。你們偷偷地把這件事改了,希望別人不要發現──這是不道德的做法。我問過你們的員工,每個房間的床上用品是否都一樣,答案是肯定的——所以我必須忍受。
Beautiful boutique hotel in room. Hotel is tucked along a quiet street and easily missed when walking by. It is about 10 minutes to Trevi Fountain and 12-15 to Spanish Steps. A great location. The rooms are well appointed and upscale. Shower large in size, great water pressure with rainfall and hand held, as desired. Beds are comfortable and pillows not too soft. Lovely courtyard view. The hotel bar and restaurant are very upscale and chic. My husband had drinks and enjoyed. We did not eat at the restaurant or use room service. The best part of the hotel is the staff. They are VERY attentive and prompt. We were never greeted without a smile and very warm hello and welcome. They go above and beyond. I highly recommend Hotel Vilon if you are looking for boutique, upscale, small (18 rooms I believe) hotel with attention to detail and superb service.
翻譯
來自住宿之回應: Dear Sujatha, Thank you very much for your kind words and for the time you have taken to write us, which means a lot to me and to the whole Team, the Vilòners! I am so pleased you have enjoyed so much your time in Rome! The whole team and I are working hard to provide the best service and your words and satisfaction are the best reward to us. Our goal is to make our Guests' experience unique and unforgettable, and I am delighted to know we all succeeded. We are sending you our warmest regards and we are surely look forward to welcoming you soon again to the Vilòn Universe!
Tom P
入住日期 2024年4月
情侶
10/10
傑出
發佈於 2024年4月30日
Totally wonderful experience. The hotel is beautiful, the people are friendly and very helpful, and dinner was the best. Looking forward to coming back. Did I say the room was gorgeous and the pasta at dinner is not to be missed. Amatriciana was beyond any dish I’ve had before.
翻譯
來自住宿之回應: Dear Tom, Thank you so much for your lovely, beautiful comments! You really touched my heart! Grazie mille for your words and special kindness toward the Vilòn and its magic team. I will personally share your words with all of them! Good to know that you could also taste our Amatriciana, someone says it's the best in Rome! ;) I really hope we will have the pleasure to welcome you again to the Vilòn in a nearest future!
訪客
入住日期 2024年2月
其他
10/10
傑出
發佈於 2024年3月8日
Beautiful boutique hotel with stellar service, great location and delicious food. The decor is striking, but everything about the hotel is about making you feel at home. Really nice staff in the bar/lounge/restaurant. The concierge made multiple reservations and the dining recommendations were excellent. If you stay, eat at Adelaide, it's the best food in Rome. And the offerings in the lounge are great, too.