Verified traveler
2023年10月17日
Unfortunately, it was not the stay we hoped for. We were supposed to sleep there for three nights, but for the first two nights we were placed on a hard and painful sofa bed in a living room. This was far from what we had booked, and it wasn't a hotel room either. Tiny room and no window at all. The staff also didn't speak English so it was impossible for us to explain our dissatisfaction. We avoided paying tourist tax of €42, but it was nowhere near the compensation we should have received. Otherwise a clean hotel, and very central. But it doesn't help when they overbook and instead charge full price to place guests on a sofa.
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