Very close to the rome termini station. Toilet have unpleasant smell most probably come from the floor trap. There is no kettles and iron in the room. I was told that i have to pay extra if want to use the air conditioning unit
We arrived and were given the wrong room key. Then we were told that air conditioning wasn’t included in the price. Nowhere on the booking this was mentioned. After I complained they handed us the remote for the aircon and told us to give it back at the end of the stay, like we were going to keep it! The shower had mould in the tiles(like all other hotels we stayed in on our trip). I will never stay there again!
Es decepcionante el trato que se me dio el recepcionista de la mañana es un falta de respeto me trató muy mal aparte que no me dejó tomar el desayuno xq según no lo había pagado cuando yo pague el desayuno x los 2 días de la estadía yo le podré mi reserva y me ignoró que no la había pagado tuve que imprimir la reserva y postearla al chico de la noche cuando él me dijo que si que yo tenía desayuno incluido. Y las dueñas del hotel quería resolver el problema con un café tenían que pagarme el gusto del desayuno son una sinverguenza también . Yo pagué algo que no me sirvieron aparte mal trato del personal .
The both shift receptionists I met were super kind, friendly, and helpful.
Pro: location, elevator, fan in the room, hot shower.
You can ask the receptionist for hair dryer. Also, you can leave your luggage after check out and pick it up later, which is very convenient!
They have breakfast service from 8-10 am for 10€ but we didn't try, coz we woke up late.
One thing to note: you have to leave your key at the reception always when you leave. I didn't ask why but maybe for security reason, I didn't lose any stuff so I'm happy. There are safe lockbox in the room.
These factors make my stay very happy!
翻譯
訪客
雙人或雙床房
入住日期 2025年4月
與好友旅遊
2則評價
6.0/10
發佈於 2025年5月14日
The only thing good about this hotel is the location. Very convenient to get around and there were a lot of food places.
The service quality varied, depending on who is manning the counter. Most of the time, the staff was not too interested in our query or request.
Facility was bad, the bath tub was leaking, the bathroom will flood every time we take a bath. The towels were not clean (stained) and on warm days, the staff won't allow us to turn on the air con. The shower screen was too short, and the bar holding on the shower screen detached easily.
The hotel price is not worth the experience we had. Won't recommend this hotel to anyone.
Location was the only reason we choose this hotel. The room we had didn't have any fridge, kettle, hair dryer etc. The ceiling fan was noisy and the beds were dusty. We had very bad experience and it was so expensive to stay in a hotel that charged so much without providing proper facilities. Staff was not friendly and we don't feel welcomed at all. Won't recommend this hotel to anyone.