We arrived after a cruise around 11am, hoping only that we could store luggage until check-in later that day. Fabiana (hope I remember her name right!) could not have been more friendly or helpful! She assured us our things would be safe and they would even move them into our rooms for us. She gave us a map of the area, and then connected with us on What'sApp to give further recommendations about places to eat etc.
She texted when our rooms were ready, gave us a full tour of the little snack bar where we could get coffee, juice, biscuits & yogurt, and ensured we had absolutely everything we needed.
For check-out, she arranged a cab and told us where to leave our keys and even gave us a code to get back into the hotel in case we left anything behind.
We loved the charm of this small, family hotel. The rooms were compact but very comfortable. The location was terrific -- easy Metro access, or walking to Trevi & Spanish Steps. I would stay again in a heartbeat.
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