羅馬聖彼得紅衣主教酒店

STAY AWAY from this place. I've travelled a lot. But this was the most horrible and miserable experience in my life. We spent 2 nights there and moved to another hotel on January 2d, when I noticed that a bag with my passport and some valuables (cost 3000+ Euro) was missing. First thing next morning we rushed to this place because there was a chance that the bag had been somehow left in the room. The receptionist got super hostile at once. "No, we don`t find anything". (He hardly checked). "No, we don`t have video surveillance". (We asked them to check if the bag was with us when we were leaving - to THEIR advantage). LIE. When I pointed to the camera facing the entrance, he was like "Oh, we keep the video for 40 minutes only, to protect our customers’ privacy" (********!) When I said we were going to the police he finally wrote down my details and said they would contact me later with the results. NOBODY called me in a whole month! Nobody. Even to say sorry. Which means that they either found a thief among their staff and covered him. Or they don't give a damn about their customers. Both options are totally inappropriate for a 4-star hotel. Please, AVOID THIS PLACE at any cost! PS To be precise, the hotel is very worn. Breakfast was old (from yesterday's products most probably) and cold.