Beautiful hotel. Good central location for anything in Rome. The staff was okay, not great. The door greeters (bouncers) at the entrance never acknowledged us. Which is fine, but one time we left the hotel. In less than 30 seconds I realized I needed a heavier coat. When I returned to the hotel, the same person who just saw me leaving, questioned me about whether I was a guest. I just waved my room card at him. Good thing he was paying attention to who was coming and going?
The shower is horrible. There is an attachment that doesn’t work well. Waterfall shower is fine, but I don’t always want to wash my hair.
The rooftop bar is not part of the hotel. If you want to just hang out and enjoy the view, you will be kicked out.
The breakfast in the morning was fine. But the coffee was lukewarm at best. I asked for the coffee to be microwaved. I’m not sure what the server did, but the coffee wasn’t much warmer when I received it again.
I even asked for a cappuccino, and it was barely warm and almost all milk. The next day, same basically cold coffee.
Despite the issues, we might stay again when in Rome.
翻譯