舒適酒店-大都會機場

設備が古すぎる。 空港に近いだけのホテル

Bed linens were very nice. The rest of the room was sub par. Carpet felt damp. Cloth chair and foot stool very dirty/stained. Curtains hung above climate control unit and were moldy, wet with black mildew, which I’m allergic. I would not recommend or book another night stay at this property.

We stayed at Comfort Inn Metro Airport for 3 nights during a business trip. The property is older but decent in terms of basic facilities. However, there were several issues that made the stay disappointing: Staff service: The front desk staff were not welcoming, and when we raised concerns, they seemed uninterested in resolving them. On Sept 25, when we followed up about housekeeping, the staff simply said they would “tell the manager” but showed no accountability. Housekeeping: Room service must be requested before 8 AM, which we did at 6:30 AM on our second day. Unfortunately, when we returned late that evening, the room had not been cleaned at all. Wi-Fi: The internet connection was unreliable. It frequently disconnected and became very slow at night, making it difficult to work. Each reconnection was a cumbersome process. For business travelers, this is a major drawback—be prepared with a backup plan. Breakfast: The complimentary breakfast was unsatisfactory, with mostly processed food and limited fresh options. Overall, it felt like the hotel is run with minimal staffing, prioritizing cost-cutting over guest experience. For leisure travel this might be tolerable, but for business trips, I would not recommend it due to poor service and unreliable internet.