艾帕克斯芬登汽車旅館(Apex on Fenton)

Nice place, however the internet connection is not that good

Had the worst experience! When we checked in to the hotel it was very dirty and had not been cleaned properly. As we were leaving to go out for dinner we locked the door, went to check that it was locked and the door just opened! We told the staff and they said there was nothing else they could do as it was just recently fixed so we asked to speak to the manager she was not on site so was called via phone, then we tried to explain to her what happened only to get yelled at by her, she would not listen to a word we said or let us speak it was like speaking to a brick wall then she accused me of breaking the lock but her own husband and daughter were witnesses to the hotel door lock being broken. Her daughter had to explain to her that we were being honest about the door after all that we then asked for a refund which they still kept some money for a cleaning fee for an unclean room. This is the worst hotel experience I have ever had, so unprofessional and rude, terrible customer service, an unclean very dirty old hotel. I wouldn't recommend booking here unfortunately

There were cockroaches in the property in addition to several spiderwebs in each room. On the carpet in an upstairs bedroom there was something like pile of insect excrement. The hot tub was not functioning and unsafe but there were signs warning that it not be used.