Our room didn’t lock and was told it couldn’t be sorted until Monday which is really helpful considering that’s the day we were checking-out. On top of that they leave the front gate purposefully unlocked so anyone could come in and out of the hotel adding to our worries of leaving our things in the room. Staff were also very unhelpful and conveniently didn’t know when the public parking right outside the building was free, probably so we’d have to pay for their parking which is a hidden fee they don’t tell you about until you’re there. Every time we walked past reception a different guest was being told the same misinformation about parking so they must know as guests are often asking about it. The room is an absolute hot box and you simply can’t be in there during the day because it’s swelteringly hot with little air coming through even with the windows open. Some positives is that the kitchen facilities were good and the location is in a good spot for walking into town. Very disappointing stay and if we had more of a budget then we would’ve stayed somewhere else.
翻譯